A survey of time-of-use (tou) pricing and demand-response (dr) programs july 2006
A SURVEY OF TIME-OF-USE (TOU)
PRICING AND DEMAND-RESPONSE (DR)
PROGRAMS
July 2006
Submitted By:
Energy & Environmental Economics
353 Sacramento Street, Suite 1700
San Francisco, CA 94111
(415) 391-5100
The U.S. Energy Environmental Protection Agency (U.S. EPA) commissioned this report to support state public utility commissions in their expanding use of energy efficiency (EE) in their states. The report is part of the EPA-State Energy Efficiency and Renewable Energy (EERE) Project index.htm). The EPA-State EERE Projects are a joint initiative between the U.S. EPA, the National Association of Regulatory Utility Commissioners, and individual state utility commissions designed to explore approaches that deliver significant energy cost savings and other benefits through greater use of energy efficiency, renewable energy, and clean distributed generation.
TABLE OF CONTENTS
Executive Summary . 1
1. Introduction. 6
1.1 Rate design basics . 6
1.2 Types of rates and programs . 9
1.3 Energy efficiency, conservation, and rate design . 16
1.4 Purpose of this survey. 18
2. A general assessment of time-varying pricing and DR programs . 21
2.1 Efficient pricing of electricity service. 21
2.2 Load shifting and conservation effects of time-varying pricing. 24
2.3 Efficient rationing of capacity . 28
2.4 Load relief for resolving system and/or local capacity constraint . 30
2.5 Revenue collection. 32
2.6 Mandatory vs. optional tariffs. 32
2.7 Implementation issues. 34
A. Information requirements. 34
B. Implementation cost . 36
C. Competing stakeholder interests . 37
3. Evaluating specific types of time-varying pricing and DR programs. 38
3.1 Program types . 38
A. Attributes of Price-Based DR Programs . 40
B. Attributes of Quantity-Based DR Programs. 42
C. Attributes of Hybrid DR Programs . 45
3.2 Program evaluation . 46
A. Criteria . 46
4. Survey of real-world designs . 49
4.1 Sample selection and data sources. 49
4.2 Findings. 50
A. Overview: residential DR programs and tariffs . 50
B. Overview: large customer DR programs and tariffs . 52
C. Residential TOU pricing . 54
D. Residential critical peak pricing. 56
E. Residential TOU/CPP hybrid programs . 59
F. Real time pricing. 61
H. Residential direct load control . 64
G. Residential demand subscription service . 67
I. Non-residential curtailable/interruptible service (CIS) . 69
J. Residential pricing/load control hybrid programs. 70
K. Non-residential pricing/load control hybrid programs. 71
5. Conclusion . 75
6. References. 77
Appendix 1: Source Material on Empirical Estimation of Customer Response to TOU
Pricing and DR Programs . 83
Appendix 2: Tables: Details of Demand Responsive Rates and Programs . 87
A SURVEY OF TIME-OF-USE (TOU) PRICING AND
DEMAND-RESPONSE (DR) PROGRAMS
Executive Summary
Removing the barriers to energy efficiency investment requires tariff- and non-
tariff-based solutions. Tariff-based solutions typically entail providing price incentives to
electricity consumers to adopt energy saving measures (e.g., efficient lighting) and to
alter consumption patterns (e.g., dynamically increasing thermostat settings in the
summer). Non-tariff-based solutions are many, encompassing consumer education (e.g.,
public information on TV), tax incentives (e.g., tax credit for efficiency investment),
financial assistance (e.g., efficient appliance rebate and low-cost financing), and
partnership (e.g., a combined heat and power project developed by a utility, a local
business and the city government).
This report provides information on tariff-based solutions. It aims to assist
regulators, utilities, customers, and other stakeholders who are deciding what if any time-
varying pricing or other types of demand-response (DR) programs should be added to the
utility's existing tariffs, and how these rate options might affect energy efficiency goals.
To this end, this report describes the results of a survey of rate options used by electric
utilities to flatten customer demand during peak hours. To aid understanding of these DR
programs, the report introduces rate design basics (Section 1), discusses a number of key
regulatory concerns in ratemaking that apply to these rates (Section 2), describes and
evaluates each type of rate option in detail (Section 3), and presents the survey results
The survey, conducted in 2005, examined the tariffs of 65 large utilities, including
50 in the United States and 15 overseas, and provides a snapshot of the prevalence, types,
and characteristics of peak-shaving rates and programs, for both residential and
commercial/industrial customers. The study includes tariffs that encourage customers to
reduce on-peak usage by charging on-peak prices during high demand / cost hours that
are higher than off-peak prices during low demand / cost hours. These tariffs are real-
time pricing (RTP) with hourly prices that vary daily, time-of-use pricing (TOU) with
time-differentiated rates that may vary seasonally, and critical peak pricing (CPP) with
very high signals that are sent to a customer by the utility only during critical peak hours.
It also include tariffs that allow utilities to limit the quantity of customer usage directly,
such as curtailable/interruptible service (CIS), direct load control (DLC), and demand
subscription service (DSS). Under these tariffs, a customer self-selects the portion of
his/her kW loads that can be curtailed by the utility during hours of high cost or supply
Rate design is a complex process that must take into account multiple objectives
and multiple stakeholders. Typically, there are three dominant priorities in determining
whether a rate or program will be adopted: (1) meeting utility revenue requirements; (2)
fair apportionment of costs among customers; and (3) economic efficiency. Other
important goals include revenue stability for the utility and rate stability for customers,
transparency and ease of implementation, and affordability for low-income customers.
Rates designed to encourage energy efficiency, reduced emissions, and peak load
management must also be consistent with these other objectives to be successful and to
achieve stakeholder acceptance.
While both EE and DR can be complementary in an overall demand-side
management (DSM) strategy, their fundamental goals are quite different. Where EE
programs focus on reducing a customer's overall energy consumption, time-varying
pricing and DR programs aim to reduce peak loads and the associated capacity
requirement on the utility system. To be sure, conservation may occur as a result of peak
load reduction; however it is usually a small component of a DR program's intent. In
some cases the net effect of DR is actually a small increase in total energy consumption.
In contrast, energy conservation tends to be largest in programs that raise customer
energy awareness and provide feedback on usage and enabling technology to reduce
consumption. This report's findings aim to assist regulators who are concerned with
carefully coordinating EE and DR policies to avoid conflicting outcomes.
The findings of the survey regarding rate options found in both standard tariffs
and pilot programs are summarized below. Table 1 shows that for residential customers,
the most common pricing program is TOU, offered by 82% of the U.S. utilities surveyed.
The most common quantity-limiting rate is DLC, offered by 30% of the U.S. utilities
surveyed. A major contrast found between U.S. and international utilities was that a
substantial number of European and Japanese utilities offered DSS service as a default
rate option, while among U.S. utilities surveyed it has been offered only once, as an
experimental program that was subsequently discontinued. Given that DSS can offer
substantial benefits from both DR and EE perspectives, this rate option may merit more
attention from U.S. utilities and regulators.
Table 1. Number of utilities offering residential DR programs (includes both current and historic programs) Utilities
Abbreviations: TOU = time of use. RTP = real time pricing. CPP = critical peak pricing. DSS = demand subscription service. DLC = direct load control. CIS = curtailable or interruptible service. Hybrid includes demand bidding, capacity buyback, market-based load reduction, and quantity control with buy-through, in addition to combinations of the price-based and quantity-based programs in this table.
Table 2 shows the results for large commercial and industrial customers, for
which only U.S. utilities were surveyed. The most common pricing program was again
TOU, offered by 96%, and the most common quantity-limiting program was
curtailable/interruptible service, offered by 82%. Almost half of the utilities surveyed
offered RTP as either a standard option or an experimental rate.
Table 2 Number of US utilities with current or historic DR programs for large nonresidential customers Utilities
Abbreviations: TOU = time of use. RTP = real time pricing. CPP = critical peak pricing. DSS = demand subscription service. DLC = direct load control. CIS = curtailable or interruptible service. Hybrid includes demand bidding, capacity buyback, market-based load reduction, and quantity control with buy-through, in addition to combinations of the price-based and quantity-based programs in this table.
To help situate the survey results in the larger ratemaking process, Section 5 of
this report addresses the following policy questions:
• Are time-varying pricing and DR programs conceptually sound from the standpoint
of economic theory? Yes, they are.
• What kind of benefits can they deliver to the utility and its customers? When
properly designed and implemented, they can deliver benefits both to the utility's
customers and to shareholders.
• What are these programs' likely load shifting (i.e., flattening a customer's hourly load
pattern) and conservation (i.e., reducing a customer's total kWh consumption) effects?
While time-varying pricing and DR programs can reduce peak load and induce load
shifting, their conservation effect is mild.
• Do they offer load relief that can resolve system and/or local capacity constraints?
• What real-world applications of these rates and programs are found in the electricity
industry? Real-world applications of some types of time-varying pricing and DR
programs are numerous, indicating that they are not excessively costly or difficult to
Notwithstanding the above answers, the information presented in this report should not
be interpreted as the final words on DR program design and evaluation. This is because
the success of a DR program, as in any case of rate design, ultimately depends on the
details of planning and implementation.
1. Introduction
1.1 Rate design basics
To assess the role of electricity rates in promoting public policy goals such as
energy efficiency and demand response, it is helpful to start with a short review of the
goals and methods of rate design.
Rate design is a complex process that must take into account multiple objectives.
There are usually three main priorities: (1) meeting utility revenue requirements; (2) fair
apportionment of costs among customers; and (3) economic efficiency (Bonbright, 1961;
Philips, 1988). Other important regulatory and legislative goals include provision of
stable revenues for the utility and stable rates for customers; simplicity of understanding
and ease of implementation; encouragement of effective load management; promotion of
social equity in the form of lifeline rates for people with low incomes; and promotion of
environmental sustainability in the form of rates that encourage reduced energy use and
lower emissions. These various goals are weighted differently at different times and in
different jurisdictions, and ratemaking often involves making tradeoffs among them.
In a typical ratemaking process, the utility's total revenue requirement is
determined, then costs are allocated to different customer classes, and finally a rate
structure is developed to recover those costs. Until the early 1970s, rate structures were
based on the principle of average-cost pricing, in which customer prices reflected the
average costs of serving their customer class. Volumetric, time-invariant rates did not
take into account the higher cost of serving customers whose usage was concentrated in
peak periods. The most prevalent rate design was declining block pricing, in which the
price of the initial increment of usage was set high enough to recover the utility's fixed
costs, and successive increments were priced more cheaply, representing mostly fuel
costs. This pricing scheme encouraged excessive peak usage that required utilities to
continuously build new capacity; however, in a period with increasing economies of scale
in plant construction and stable or falling fuel prices, system expansion led to declining
average costs, and stakeholders remained content with average-cost based rates (Hirsh,
1999; Hyman et al., 2000).
In the 1970s, the underlying economics of the electricity industry changed
dramatically, with rising construction and fuel costs that were not offset by technological
improvements. At the same time, the public became increasingly concerned with the
environmental consequences of power production. These trends led to a sea-change in
pricing philosophy, with marginal-cost pricing being widely adopted as the underlying
principle of rate design. Marginal costs are the change in total costs required to produce
one additional unit of electricity. According to economic theory, the most efficient
outcome occurs when prices are equal to marginal costs, resulting in the maximum
societal benefit. In a period of rising marginal costs, rates based on marginal costs more
realistically reflect the cost of serving different customers, and provide an incentive for
more efficient use of both economic and natural resources (Bonbright, 1961; Kahn, 1970;
Huntington, 1975; Joskow, 1976; Joskow, 1979).
Despite its theoretical advantages, there are significant barriers to fully
implementing marginal-cost pricing in electricity, especially at the retail level. In contrast
to other commodities, the necessity for generation to match load at all times means that
outputs and production costs are constantly changing, and it can be very complicated and
expensive to convey these costs as real time "price signals" to customers, especially
residential customers. As a practical matter, application of marginal cost principles to
retail rates frequently involves the use of approximations and proxy values, which can
differ widely from jurisdiction to jurisdiction.
Whether marginal or embedded costs are used, the determination of costs in
ratemaking begins with the classification of cost components. Costs are classified
according to function (generation, transmission, and distribution); type (fixed and
variable); and category (capacity, energy, and customer). Capacity costs are based on the
investment required to meet customer kilowatt demand in the generation, transmission,
and distribution systems, and are typically measured in $/kW. Energy costs are the fuel
and operation and maintenance costs used in supply energy, and are typically measured in
$/kWh. Customer costs are those associated with providing customers access to the
system, including service connections, metering, and billing, and are typically measured
In the case of marginal-cost ratemaking, these costs are calculated for the
provision of an additional unit of service – the next kilowatt of demand, kilowatt-hour of
energy, or customer. Crucially, marginal costs can vary widely according to location and
time. For example, the marginal capacity cost of adding an additional kilowatt of
generation capacity may be very small (even zero) in the middle of the night, when
demand is low and capacity is readily available, but it may be very high during a peak
period on a summer day when system generation is operating at its limit. Marginal
capacity cost of transmission or distribution may be low in locations where there is
always available capacity, and high in other locations where capacity is often constrained.
Similarly, marginal energy costs are typically low during off-peak periods when base-
load generating units with low fuel and operating costs are in use, but high when peaking
plants are employed. In states with wholesale electricity markets and locational prices,
marginal energy and capacity costs are based on market prices; in states that still have
vertically integrated systems, marginal costs must be based on other measures, such as
production simulation computer models or proxies such as value of service or the cost of
a combustion turbine.
1.2 Types of rates and programs
There are many possible rate designs that can fit within a utility's overall rate
structure; the number of individual rates offered can range from a handful for smaller
utilities to more than 100 for the largest. There is no simple correlation between the
costing methodology employed and the types of rates offered to customers. For example,
the most prevalent rate designs for residential customers today do not vary with location
or time, even though the underlying marginal-cost calculations may take location and
time into account.
Rate designs can be categorized in different ways:
• How does the customer price change as a function of time? Rates will be either time-
varying or time invariant, with important variations of each (see further discussion
• How many billing components does the rate have? Rates are generally either 1-part,
2-part, or 3-part. 3-part rates usually have separate capacity (demand), energy
(volumetric), and customer components, which map to the comparable cost
components for that customer or class. Many large commercial and industrial
customer rates are 3-part. On the other hand, many residential rates are 1-part, and all
cost components are folded in to a comprehensive volumetric energy charge; some
are 2-part, with a flat customer charge plus a volumetric rate. An additional billing
component of some rates is the customer "baseline," an expected monthly usage level
that is charged at a certain price level, with increases above or decreases below this
level being charged or credited at a different price level;
• Is enrollment in the rate voluntary or mandatory, and if voluntary, is it the default
option from which the customer may choose to "opt out", or must the customer
deliberately choose to "opt in"? In some cases, enrollment is voluntary but some
customer action once enrolled is mandatory. For example, customers may choose a
curtailable rate option that provides lower prices at ordinary times but compels them
to reduce their usage to a certain pre-arranged level when the utility announces a
curtailment. Since this action is mandatory, failure to comply is severely penalized;
• How are scarce resources such as peak capacity allocated to customers? This is done
either through price-rationing, in which customers adjust their usage in response to
price signals, or through quantity-rationing, in which the utility limits the amount of
usage by pre-arrangement, as in the case of the curtailable rate described above.
Three basic varieties of time-invariant rates are shown below in Figure 1.1.
• Flat rates use the same per-unit price for all units consumed, either kWh of electricity
or kW of demand. For example, in the figure the rate is $0.20/kWh for all usage. If
the customer uses 300 kWh, the customer charge will be $60.
• Declining block rates have per-unit prices that decrease for each successive block of
units. For example, in the figure the rate is $0.30/kWh for the first block of 200 kWh,
decreasing to $0.20/kWh for the next block of 200 kWh, and then to $0.10 for any
additional usage. If the customer uses 300 kWh, the customer charge will be 200 x
0.30 = $60 for the first 200 kWh, plus 100 x 0.20 = $20 for the next 100 kWh, for a
• Inverted block rates have per-unit prices that increase for each successive block of
units. For example, in the figure the rate is $0.10/kWh for the first block of 200 kWh,
increasing to $0.20/kWh for the next block of 200 kWh, and then to $0.30 for any
additional usage. If the customer uses 300 kWh, the customer charge will be 200 x
0.10 = $20 for the first 200 kWh, plus 100 x 0.20 = $20 for the next 100 kWh, for a
1 A variant of inverted block pricing is tiered rates which are used in California for most residential rates.
In this case, customers are assigned a monthly baseline usage level that varies with the customer's weather
zone location. Usage at or below the baseline amount is charged at the base tier price, while usage above
the baseline amount is charged at successively higher tiered prices.
(b) Declining Block
Figure 1.1. Three types of time-invariant rates.
Time-varying rates are described extensively throughout the remainder of this paper.
Three basic varieties of time-varying rates are shown in Figure 1.2:
• Time-of-use (TOU) rates have different per-unit prices for usage during different
blocks of time. The definition of TOU periods differs widely among utilities, based
on the timing of their peak system demands over the day, week, or year. TOU rates
sometimes have only two prices, for peak and off-peak periods; sometimes a shoulder
or partial-peak rate is added. In some cases these prices apply year-round, and in
others they differ by season. The figure shows a TOU rate with an on-peak price of
$0.30/kWh for all usage during the hours 12 noon to 6 PM, and an off-peak price of
$0.10/kWh for usage at all other times. TOU rates are the most prevalent time-
varying rate, and are often mandatory for large commercial and industrial (C & I)
customers. Note that TOU rates require meters that register usage during the different
usage blocks. The additional cost of providing and operating these meters is often
reflected in a separate customer charge.
• Critical peak pricing (CPP) rates have high per-unit rates for usage during periods
that are designated to be critical peak periods by the utility. Unlike TOU blocks, the
days in which critical peaks occur are not designated in the tariff, but dispatched on
relatively short notice as needed, for a limited number of days during the year. CPP
rates can superimpose the critical peak price on other types of rates, for example on
flat rates or TOU rates. The figure illustrates a critical peak rate (shown as a dashed
line to indicate that it may or may not be dispatched on a given day) that is
superimposed on a flat rate. A well-known CPP rate design used by Gulf Power is
described in Section 4, but in general CPP rates are uncommon in the U.S.
• Real-time pricing (RTP) rates vary continuously over time in a way that directly
reflects the wholesale price of electricity, rather than at pre-set prices as in virtually
all other rate designs. Several different varieties of RTP exist in the U.S. and
elsewhere, as described in Section 4. Most frequently, RTP rates provide different
prices for each hour of the day every day of the year, and these prices are made
known to customers one day in advance. The figure illustrates hourly RTP prices.
(b) Critical Peak Pricing
(c) Real-time Pricing
Figure 1.2. Types of time-varying pricing.
In addition to the rate designs described above, other rate options are employed by
utilities (or independent system operators) to reduce peak loads and improve system
reliability, and to provide choices and cost control opportunities for customers. Often
these are not distinct rate designs, but are in the form of riders or special incentives
available to customers on existing rates. In this survey, the term "demand-response
program" is used broadly to describe these options, as well as the time-varying rates
described previously. DR programs considered here include direct load control,
interruptible and curtailable rates, demand subscription, and demand bidding. They are
described in Section 3.
1.3 Energy efficiency, conservation, and rate design
Here we briefly consider the interaction between the objectives of energy
conservation and energy efficiency on the one hand, and those of time-varying pricing
and DR programs on the other.2 The goal of energy efficiency is to reduce energy
consumption per unit of useful output (for example, the electricity required to keep food
in a refrigerator cold), and the goal of energy conservation is to reduce the absolute
amount of energy consumption. Since emissions from electricity generation are directly
2 A useful review of this subject is York and Kushler (2005) whose principal findings are (1) the
quantitative relationship of EE and DR is poorly studied and requires more research, and (2) while EE and
DR can be complementary, they can also conflict, and require careful programmatic integration by utilities
related to how much fuel is consumed, from an environmental standpoint energy
efficiency and conservation are very important.
Traditionally, energy efficiency and conservation have been promoted by
regulators, legislators, and utilities in several ways, including: (1) tiered or inverted block
rates that are structured to discourage high monthly energy usage; (2) directly subsidizing
customer investments in improving the energy efficiency of buildings, appliances, and
equipment, for example through tax incentives or energy efficiency programs; and (3)
requiring utilities to invest in demand-side management (DSM) resources that are cost-
effective in comparison with generation resources, typically as measured by cost
effectiveness tests that consider customer, utility, and societal costs, avoided costs, and
Where energy efficiency and conservation programs are focused on reducing
energy consumption, time-varying pricing and DR programs have a different purpose,
which is to reduce peak loads on the utility system; their focus is on capacity rather than
energy. As discussed below in Section 2, demand reduction can result either from
conservation or shifting of load to other hours, and both have potential benefits from the
standpoint of reduced energy consumption and emissions. For example, building-shell
improvements can reduce not only peak loads but total energy consumption. Shifting of
emissions to other hours may also be beneficial where pollutant concentration thresholds
are important, for example in the case of ground-level ozone formation.
However, these potential benefits are limited by the fact that peak periods
constitute only a relatively few hours out of the year, ranging from less than 1% of the
year for most interruptible or direct load control programs to a maximum of about 15%
for some TOU rates with wide year-round peaks. For this reason, energy conservation is
usually only a small secondary effect of these programs.3 Moreover, it also possible that
the net effect may be to increase total energy consumption and emissions. One reason
for this is the "rebound" effect of load shifting, which can occur when energy
consumption is increased in off-peak periods to compensate for conservation during peak
periods. Another reason has to do with the utility's specific generation mix; if load
shifting causes the utility to increase its dispatch of plants with higher heat rates, or that
use more polluting fuels, the net effect may be negative. A related long-run effect can
occur if the ability to dispatch demand response resources causes utilities to postpone the
replacement of older, less efficient, and more polluting peaker plants with newer, cleaner,
more efficient ones.
1.4 Purpose of this survey
This survey aims to provide practical information to assist a regulated electricity
utility, its customers, its regulator, and other stakeholders (e.g., public interest groups and
conservation advocates) to decide if time-varying pricing and other demand-response
(DR) programs should be added to the utility's existing tariffs, which may be dominated
3 Conservation effects ranging from small negative to small positive impacts have been reported for
demand-response programs of different kinds (King and Delurey, 2005). The strongest conservation
effects were found when incentive programs were combined with aggressive information programs that
increased overall energy awareness on the part of customers, leading to altered consumption behavior and
increased investment in energy-saving equipment. A well-known case is the overall conservation effect in
California of about 5% during the energy crisis as a by-product of statewide efforts to reduce peak loads,
(Bartholomew, Van Buskirk and Marnay, 2002; Goldman, Eto and Barbose, 2002).
by time-invariant rates.4 Here we define time-varying pricing as electricity rates that vary
with the time of use (such as TOU, CPP, and RTP rates described above), for the purpose
of clarifying the connection between customer consumption decisions and the costs of
satisfying the resulting demand. We define a DR program as one that aims to induce
customers to modify their demands in response to the program's attributes (e.g., time-
varying rates or load curtailment request). Hence, time-varying pricing is one type of DR
To enhance the survey's usefulness, we address the following substantive policy
questions: (a) Are time-varying pricing and DR programs conceptually sound from the
standpoint of economic theory? (b) Can they deliver benefits to the utility and its
customers? (c) What are these programs' likely load shifting (i.e., flattening a customer's
hourly load pattern) and conservation (i.e., reducing a customer's total kWh consumption)
effects? (d) Do they offer load relief that can resolve system and/or local capacity
constraints? and (e) What real-world applications of these rates and programs are found
in the electricity industry?
The answer to (a) helps to determine if time-varying pricing and DR programs
should be considered in the first place. Programs with inherent conceptual flaws cannot
be corrected by actual implementation. The answer to (b) is important because a
conceptually sound program may not deliver benefits in reality due to implementation
difficulties. The answer to (c) helps determine if time-varying pricing and DR programs
4 Time-invariant tariffs are common, developed mainly for the purpose of embedded cost recovery (Phillips,
1993). They can be highly non-linear, with a multi-part structure for stable cost recovery (Brown and
can achieve the twin goals of energy conservation and peak load reduction. The answer
to (d) helps determine if a utility can rely on time-varying pricing and DR programs for
reliability reasons. The answer to (e) helps determine if time-varying pricing and DR
programs are common in the industry, thus addressing concerns regarding practicability
This survey is not a comprehensive review of the extensive literature on the
economic theory of peak load pricing and capacity rationing, as already done by Crew,
Fernando and Kleindorfer (1995). Nor does it fully review the empirical literature on
customer response to time-varying pricing and DR programs. For the sake of
completeness, however, a number of important papers in this area are listed in Appendix
1. These do present abundant evidence that electricity consumers respond to time-
varying electricity rates: individual customer demand declines when electricity prices rise,
The paper is organized as follows. Section 2 offers a general evaluation of time-
varying pricing and DR programs from the standpoint of economic theory, and also
discusses some implementation issues related to these programs. Section 3 evaluates the
major program categories. Section 4 summarizes the results of the survey of real-world
applications of time-varying rates and DR programs, for which the detailed results are
found in Appendix 2. Section 5 draws some general conclusions based on the survey,
which may be summarized as follows: (a) time-varying pricing and DR programs are
conceptually sound; (b) when properly designed and implemented, they can deliver
benefits to the utility's customers and shareholders; (c) while time-varying pricing and
DR programs can reduce peak load and induce load shifting, their conservation effect is
mild; (d) DR programs can reduce customer peak loads, which is useful for resolving
system and/or local capacity constraints; and (e) real-world applications of some types of
time-varying pricing and DR programs are numerous, indicating that they are not
excessively costly or difficult to implement.
2. A general assessment of time-varying pricing and DR
programs
2.1 Efficient pricing of electricity service
Unlike other forms of energy (e.g., natural gas and oil) or public utility services
(e.g., water and transportation), electricity cannot be economically stored and has few
close substitutes for certain end-uses (e.g., lighting, refrigeration, and cooling). An
immediate consequence is that a customer's short-run electricity demand tends to be price
inelastic,5 fluctuates cyclically with time-of-day and season, and can surge randomly due
to unpredictable events, such as extreme temperatures.6
Consider an integrated electricity utility obligated to provide reliable service to its
customers. (We shall later consider the effect of wholesale market trading by an inter
connected utility on TOU pricing and DR programs.) If the utility can readily react in
5 The papers listed in Appendix 1 indicate that own-price elasticity estimates by TOU have a magnitude
6 Residential demands tend to be highest in hot summer afternoons and cold winter evenings. Non
residential demands are less weather sensitive than residential demands, but they are the highest during
weekday afternoons.
real time to demand changes at a stable and flat marginal cost, efficient electricity pricing
to maximize the net benefits of consumption by diverse customers can be accomplished
by setting the electricity energy rate ($/kWh) at that time-invariant marginal cost (Crew,
Fernando and Kleindorfer, 1995; Woo, 1988; Chao, 1983). This is because a rate above
(below) the marginal cost results in under-consumption (over-consumption), as the
marginal benefits of consumption are above (below) the marginal cost of service
Unfortunately, reliably supplying electricity to end-users is complex and
potentially costly. Because electricity cannot be stored and must be supplied to meet
random and geographically dispersed demand, the utility must have capacity for
generation, transmission and distribution in place before demand occurs. As capital-
intensive capacity investments are lumpy and require a long lead-time, the utility's short-
run marginal cost curves are almost vertical when the utility is operating near full
capacity. Fluctuating capacity availability implies that these marginal cost curves are
random and that their uncertainty can be exacerbated by the utility's stochastic marginal
costs for fuel and line losses.7
An upward shift of a local demand along a steep marginal cost curve implies that
the efficient electricity rate for a specific location should spike, eliminating the local
7 For discussions on the topic of area-specific and time-varying marginal costs, see Bohn, Caramanis and
Schweppe (1984), Hogan (1992), Baskette, Horiia, Kollman and Price (2005), and Heffner, Woo, Horii and
Lloyd-Zannetti (1998). Examples of applying costs in integrated resource planning can be found in
Baskette, Horiia, Kollman and Price (2005), Woo, Lloyd-Zannetti, Orans, Horii and Heffner (1995), and
Orans, Woo and Horii (1994).
excess demand that can jeopardize system reliability (Bohn, Caramanis and Schweppe,
1984; Hogan, 1992; Borenstein, 2005). If the electricity rate cannot respond to the
demand shift, the utility may have to curtail supplies to customers, likely causing high
customer outage costs (Munasinghe, Woo and Chao; Woo and Pupp, 1992). Similarly,
an upward shift of a location-specific marginal cost curve can occur due to facility failure
(e.g., generation plant outage or transmission line failure). Such a shift along a price-
insensitive location-specific demand curve requires prices to increase in order to remove
the excess demand. If the price change fails to occur, curtailment may again ensue.
Suppose our assumed integrated utility is replaced by a local distribution
company (LDC) that procures from wholesale electricity markets to meet its load
obligations (Woo, Horowitz, Olson, Horii and Baskette, 2006). Wholesale spot market
prices are time-varying and notoriously volatile (Woo, King, Tishler and Chow, 2006;
Lafferty, Hunger, Ballard, Mahrenholz, Mead and Bandera, 2001). Nonetheless, the
efficient pricing rule remains the same: the optimal electricity rates should track location-
specific marginal costs in real time, resulting in a pricing mechanism commonly known
as real time pricing (RTP). To be sure, the marginal cost computation must now reflect
the LDC's market-based procurement costs (Baskette, Horii, Kolman and Price, 2006;
Horowitz and Woo, 2006; Borenstein, 2005).
2.2 Load shifting and conservation effects of time-varying
Empirical evidence indicates that pricing electricity according to time-varying marginal
costs leads to customers shifting their loads from high-cost hours to low cost hours.8
Hence, one can reasonably project that time-varying pricing can flatten a customer's
An example illustrating the load shifting ability of time-varying pricing is the
"Customer Choice and Control" (CCC) TOU rate option experiment with voluntary
participation implemented by Central Power and Light in the City of Laredo, Texas
(population 170,000) for the period February 1994 through May 1997 (Hartway, Woo
and Price, 1999).9 Table 2.1 presents the option's design, which follows the pricing rule
in Train (1991) and Mackie-Mason (1990).10
8 See the papers listed in Appendix 1, Hartway, Price and Woo (1999), Barbose, Goldman and Neenan
(2004), and Taylor, Schwarz and Cochell (2005).
9 Laredo is located at the Texas-Mexico border on the Rio Grande River, about 160 miles southwest from
San Antonio. It was chosen for the TOU pricing experiment because the area's characteristics make it a
good candidate for a TOU rate option for the following reasons. First, Laredo's population is growing at 6
8% per year, thanks to the expanding cross-border trade due to North American Free Trade Agreement
(NAFTA). Second, Laredo's electricity demand is growing at 15MW per year, causing substantial
investment in transmission and distribution (T&D) in the next 10 years. Finally, Laredo's load peaks
between 4-5 p.m. on weekdays, June-September, a result of the demand for air conditioning caused by
southern Texas' hot climate. Hence, Laredo's marginal costs range from $0.273/kWh to $0.443/kWh
during 1pm - 7pm on summer weekdays, greatly exceeding Laredo's off-peak marginal costs of
Table 2.1. TOU rate option design for Laredo, Texas
TOU period definition
Marginal cost ($/kWh)
TOU rate ($/kWh)
On-peak: 4-5 p.m. (weekdays, Jun-Sep)
Partial-peak: 1-4p.m. & 6-7 p.m., (weekdays,
Shoulder: 1-7 p.m. (weekdays, Oct-May)
Off-peak: Remaining hours
Figures 2.1 and 2.2 below indicate that the TOU rate option induces load shifting by
participating customers, with significant peak load reduction. The same figures also
show that the option does not have a large conservation effect on total consumption. This
corroborates the recent literature review by King and Delurey (2005) "that the average
reduction ranges from about 4 percent for dynamic pricing programs, to a fraction of a
percent for reliability programs" (p.60). The same review also indicates that programs
with clear daily feedback on consumption and billing to customers can have an up to 10
percent conservation effect.
ensure that a TOU option's implementation would not harm non-participating customers, a TOU
option's on-peak rate should be above the default tariff's time-invariant energy rate but not exceed the on-
peak marginal cost. The option's off-peak rate should be below the default tariff's time-invariant energy
rate and above the on-peak marginal cost.
Average Summer Shape with TOU Rate Option
Average Summer Shape without TOU Rate Option
Figure 2.1. Comparison of load shape with and without the TOU option. The lines with the diamonds indicate the weekday load shape (kW) and the squares indicate the weekend load shape (kW). The chart on the left shows the average summer shape for customers with the TOU rate option, and the chart on the right is the average of customers without the TOU rate option.
Summer Weekday Impacts
Change of Consumption due to the CCC Rate Option
Figure 2.2. Load impacts and TOU rates per customer on average. The line indicates average load change of participants (kW) and corresponds to the left-hand axis, and the bars indicate TOU rate ($/kWh) on the right-hand axis.
Load shifting offers cost savings because even if one on-peak kWh reduction is
exactly offset by one off-peak kWh increase, the per kWh cost saving is the positive
difference between on- and off-peak marginal costs. However, the per kWh cost saving
may not reflect the shifted loads' effect on emissions from thermal generation. Consider
the following two scenarios:
• Scenario 1: On-peak generation is cleaner than off-peak generation. Suppose the on-
peak generation uses natural gas with relatively low emission while the off-peak
generation uses coal with relatively high emission. Load shifting in this case
increases emissions, even though total output remains the same.
• Scenario 2: On-peak generation is dirtier than off-peak generation. Suppose the last
dispatched on-peak generation unit is a combustion turbine (CT) with relatively high
emissions and the last dispatched off-peak generation unit is a new combined cycle
gas turbine (CCGT) with relatively low emissions. Load shifting in this case reduces
emissions, even though total output remains the same.
If a pricing program can reduce consumption in both high- and low-cost hours, it
achieves conservation, yielding an unambiguous reduction in emissions. However, the
conservation effect of a pricing program can be minor because on-peak kWh reduction is
often accompanied by an off-peak kWh increase, see Figure 2.1.11
11 To further illustrate this point, consider a household delaying his/her clothes washing and electric drying
from day hours to night hours in response to TOU pricing. There is load shifting; but the total consumption
remains unchanged, unless the household also lowers the drying temperature and shortens drying cycle.
To induce a conservation effect, one may modify a TOU rate design with a single
rate in each TOU period into one that has an inverted block structure in each TOU period.
As an example, consider the following design:
• On-peak rates. The on-peak rate is $0.10/kWh for the first monthly block of 200
kWh and $0.20/kWh for kWh in excess of the first block.
• Off-peak rates. The off-peak rate is $0.03/kWh for the first monthly block of 200
kWh and $0.06 for kWh in excess of the first block.
This design provides more incentive for both load shifting and conservation than a simple
design consisting of an on-peak rate of $0.15/kWh for all on-peak kWh and an off-peak
rate of $0.045/kWh for all off-peak kWh.
2.3 Efficient rationing of capacity
Real-time pricing of electricity by location for all customers of a utility is
impractical and costly (Brennan, 2002).12 Absent location-specific rates that can
continuously balance randomly fluctuating local demands and supplies, rationing during
an emergency is necessary to preserve system integrity and prevent cascading blackouts.
Having TOU rates in place does not completely remove the need for rationing because
such rates may only reflect an ex ante expectation of short-run marginal costs, not ex post
market-clearing values (Crew, Fernando and Kleindorfer, 1995).
Random rationing – for example, curtailing loads via rotating outages – of
customers with diverse outage costs is economically inefficient (Woo, 1988, 1990; Chao
12 As reported in Section 4 below, RTP implementation focuses on large customers.
and Wilson, 1987; Spulber, 1992a, 1992b). Selectively curtailing service to customers
with low outage costs is more efficient than those with high outage costs, and
complements time-varying electricity rates (such as TOU) that do not truly follow
location-specific real-time pricing.
To implement efficient rationing, a utility must first establish a ranking of its
customers for selective curtailment. However, the utility cannot expect its customers to
voluntarily reveal, without any incentive, their private outage cost information. Bluntly
put, why would any customer truthfully tell the utility his/her low outage cost so that
he/she could be curtailed first in an emergency?
To overcome the asymmetric information problem, the utility can offer reliability
differentiation, with more reliable service commanding a higher average rate than less
reliable service. There are two primary approaches to price reliability: priority service
(Chao and Wilson, 1987; Woo, Horowitz and Martin, 1998) and demand subscription
(Spulber 1992a, 1992b; Woo, 1990). Both approaches use financial incentive to induce a
customer to self-reveal his/her private outage cost information. The two services differ in
how a capacity shortage is resolved. Though slightly different in theory, these services
are very similar in practice.
Under priority service, a customer assigns priorities (e.g., high vs. low) to his/her
demand segments and pays the corresponding priority charges set by the utility. High
priority service has a higher charge than low priority service. During an emergency, low
priority demands are first cut via service interruption to remove the excess demand. (We
define "interruption" as a customer's demand of a particular priority is reduced to zero.)
When necessary, interruption extends to high priority demands. If cutting service to all
demand within a priority class results in too much load relief, the utility applies random
interruption within the class.
Under demand subscription, a customer specifies a firm service level (FSL) below
which his/her demand cannot be curtailed. Hence, service curtailment is only limited to
the loads above the self-selected FSL. In other words, the customer's loads above the
FSL are curtailable. The FSL has a $/kW-month subscription charge that is higher than
the one for the curtailable loads. During an emergency, curtailable loads are cut first. If
cutting all curtailable loads results in too much load relief, the utility can apply
proportional curtailment so that a customer's actual curtailed load is proportional to the
customer's chosen FSL.
2.4 Load relief for resolving system and/or local capacity
TOU/RTP rates rely on time-varying electricity prices to flatten a customer's hourly loads.
Since the rates are highest during the on-peak hours when a utility facing high aggregate
demands, high on-peak rates can induce load relief to help resolve system and/or load
capacity constraint. Despite relatively low price responsiveness as reported in the papers
listed in Appendix 1, a sufficiently large rate differential between on-peaks hours and off-
peak hours can produce significant load relief. For example, the CCC TOU rate option
described by Table 2.1 provided significant load relief, see Figures 2.1-2.2. Similarly,
RTP programs have been found to achieve up to 30% of load reduction of a participating
customer (Barbose, Goldman and Neenan, 2004; Taylor, Schwarz and Cochell, 2005).
Hence, if customer participation in a TOU/RTP program is mandatory, the program can
be effective in providing sufficient load relief in an area with an imminent capacity
shortage. If program participation is voluntary, however, enrolling sufficient customers
can be a problem (Barbose, Goldman, Bharvirkar, Hopper, Ting and Neenan, 2005).
To directly address the capacity shortage problem, a utility can offer incentives in
the form of a bill reduction to a customer who gives the utility the right but not the
obligation to curtail or interrupt its loads. The program can be offered as priority service,
demand subscription service, or variants thereof, as reported in Sections 3 and 4 below.
While customer participation rates rise with the incentive level, whether sufficient
customer enrollment and enough non-firm loads can be obtained are not 100% certain.
To see this point, consider the following examples:
• Example 1: residential customers. If an area has many air-conditioner owners or
electric water heater owners, a load control program may attract a large number of
curtailable loads because these households can modify their appliance utilization
relatively easily in response to a utility's load curtailment request. But if the area only
has small users with critical end-use loads like computers and lighting, signing up
sufficient curtailable loads may be a difficult challenge.
• Example 2: non-residential customers. If an area has many industrial facilities such
as oil refineries, chemical production plants, air separation plants, and cement
factories, a curtailable service program can attract a large number of curtailable loads
because these plants can modify their production schedule relatively easily in
response to a utility's load curtailment request. But if the area only has high-tech
firms, it becomes more difficult to sign up sufficient curtailable loads.
2.5 Revenue collection
It entails large fixed and sunk costs to generate, transmit, and distribute electricity
to meet the stochastic cyclical demands of retail customers dispersed over a utility's
service territory. Pricing electricity at locational real-time marginal costs, though
economically efficient, may not collect sufficient revenue to cover the utility's fixed and
sunk costs. To ensure adequate revenue collection, the utility may apply markup above
marginal costs (Brown and Sibley, 1986; Woo, 1988; Spubler, 1992b).13 Alternatively,
the utility can use a kW-month charge on a kW quantity that does not vary with current
consumption (e.g., a customer's ratchet demand - the historic maximum kW over a 12
month period or a customer connected kW load level) (Seeto, Woo and Horowitz, 1997;
Woo, Horii and Horowitz, 2002). Since small customers may not be kW-metered, the
utility may impose a monthly fixed charge ($/customer-month) that varies by historic
consumption band, a proxy for ratchet demand and connected load.14
2.6 Mandatory vs. optional tariffs
Despite its theoretical attractiveness, RTP is seldom implemented in North
America as a mandatory tariff; optional RTP is the norm (Barbose, Goldman and Neenan,
13 The markup for a TOU period is inversely related to the size of the price elasticity of demand in that
period. This makes sense because a given markup causes less consumption distortion for an inelastic
demand than an elastic one.
14 But if fixed charges are too high relative to variable charges based on usage, the customer's incentive to
conserve is reduced.
2004; Moezzi, Goldman, Sezgen, Bharvirkar and Hopper, 2004; Taylor, Schwarz and
Cochell, 2005; Horowitz and Woo, 2006). This is because RTP can have high
implementation costs (e.g., interval meters and complicated billing) and onerous
information requirements (e.g., customer tracking of frequently varying rates is necessary
for rationally responding to those rates).
However, an optional tariff can cause significant revenue loss to the utility,
without offsetting gains (Woo, Orans, Horii and Chow, 1995). An example is a
presumably "revenue-neutral" TOU rate option with on- and off-peak rates designed to
collect the "same revenue" as the non-TOU default tariff from a hypothetical customer
who has customer class' average on-to-off-peak consumption ratio (Mackie-Mason, 1990;
Train, 1991; Hartway, Price and Woo, 1999). Customers with below average on-to-off
peak consumption ratios are "free riders" who can reduce their bills by taking the TOU
rate option without changing their consumption behavior. The revenue shortfall can have
undesirable consequences. If the utility does not raise the default rate to cover the
shortfall, its shareholders suffer a financial loss. Under cost of service regulation, the
utility will likely raise the default rate level, harming the customers not taking the option.
To mitigate a time-varying rate option's free-rider problem, a utility can
implement a three-part design (Woo, Chow and Horowitz, 1996; Horowitz and Woo,
2006). The first part collects a participating customer's historic consumption profile at
the default tariff. This ensures no revenue loss due to the option's implementation. The
second part collects the option's program costs (e.g., meters, billing system and program
administration), thus ensuring no program cost spill-over to non-participating customers.
The third part prices the customer's consumption deviations from the historic
consumption profile at TOU/RTP rates that track marginal costs. So long as customer
demand curves are downward sloping and the default rates are between on-peak and off-
peak marginal costs, the option reduces (encourages) consumption during high-cost (low
cost) hours, yielding cost savings that can be shared among the utility, the participating
customers and non-participating customers (Woo, Chow and Horowitz, 1996; Hartway,
Price and Woo, 1999).
Reliability differentiation can also be implemented using a three-part design (Woo,
Horii and Horowitz, 2002; Seeto, Woo and Horowitz, 1997). The first part prices a
participating customer's consumption below the FSL at the default tariff. The second part
collects the option's program costs. The third part prices the customer's curtailable loads
above the FSL at lower rates.
2.7 Implementation issues
If time-varying pricing and DR programs are conceptually sound and can deliver
net benefits, one wonders why they are not more popular among utilities. Here we
discuss some issues that limit these programs' adoption: (a) information requirements; (b)
implementation costs; (c) stakeholder acceptance; and (d) inertia.
A. Information requirements
Implementing time-varying rates and DR programs increases the information
requirements for both utilities and customers, in such areas as metering, data
communication, and customer education, and this in turn imposes costs on program
implementation. For example, traditional metering typically records a customer's
monthly kWh consumption, and in the case of larger customers, maximum kW demand.
This type of metering is not suitable for time-varying pricing and DR programs because it
cannot provide the price/quantity information necessary for utility and customer decisions.
For instance, unless a utility can measure and bill consumption by TOU, it cannot place
customers on TOU rates. The use of TOU rates requires the installation of TOU meters,
which record usage during each TOU period separately. In the case of RTP, the billing
information is in hourly or even finer increments (e.g., 15-minute intervals), and requires
the installation of interval meters with the capacity to record this data. The utility must
also be able to send the set of RTP rates daily to customers who can then respond to the
price signals; this necessitates communication of prices via internet, pager, smart meter,
or other specially installed devices. Similarly, a CPP program requires the utility to have
the necessary communication/billing equipment to send and charge the high price to a
CPP customer during critical peak hours.
A utility must have load control and communication equipment in place for
selective service interruption/curtailment in order to offer priority service or demand
subscription service, and may require additional equipment if it desires real-time
confirmation that the curtailment has actually occurred Finally, the effectiveness of
programs and rates may depend on the extent to which customers have information about
their consumption and means of controlling it.
Lack of information also hampers a utility's program design prior to
implementation. While the utility may know its own marginal costs, it may not know
much in advance about customer response to a particular design. Absent the customer
response information, a utility may be reluctant to offer a program in fear of substantial
revenue loss. While it is possible to design a profitable program under imperfect
information, the resulting design is often too conservative in its incentive structure,
making it unattractive to customers. An example is a TOU rate option that only rewards
a participating customer's actual shift of on-peak consumption to the off-peak period
(Woo, Orans, Horii and Chow, 1995).
B. Implementation cost
A program's implementation costs can be substantial for both the utility and its
customers, in some cases to the point of preventing the program's adoption. Metering,
billing, and program administration are some of the obvious costs that the utility may
have to incur. For example, TOU rates require the installation of TOU meters, and RTP
rates require the installation of interval meters, along with communication equipment to
convey price signals to customers; in both cases, billing and administration are more
complicated than with traditional volumetric kWh billing. Without a cost recovery
mechanism, such as a monthly metering charge, the utility will be reluctant to pursue
time-varying pricing and DR programs. Other examples of implementation costs range
from the relatively simple radio-frequency devices that allow utilities to control loads
remotely (e.g. wireless switches on air conditioners) to much more elaborate, internet-
based statewide information and control systems linked to "smart" meters being
considered in California and other jurisdictions (Gunther, 2005).
There are also costs that a customer may bear in order to respond to the utility's
price signals and curtailment requests. Such costs include behavior modification (e.g.,
higher temperature settings by an air-conditioner owner) and out-of-pocket costs (e.g.,
investments in altering the production process and equipment of a manufacturing plant).
C. Competing stakeholder interests
Introducing a new program by a utility can affect the utility's shareholders,
customers, and other interest groups (e.g., environmentalists and energy technology
firms). These stakeholders have differing interests. For instance, utility customers are
diverse (e.g., low- vs. high-income households, large vs. small users, and
industrial/commercial vs. agricultural users). A TOU pricing program for small users can
invite opposition from large users, if the latter are required to help pay for the program
costs via a $/kWh surcharge. Similarly, a rate option may pit likely non-participants
against potential participants, if the latter are expected to gain at the expense of the
former. As well, environmentalists may question a program that may increase the
utility's overall energy sales, when for example a pricing program like RTP encourages
consumption at low-cost hours even while reducing it at peak hours. Finally, an energy
technology firm may advocate one program (e.g., complicated RTP pricing) over another
(e.g., simple TOU pricing), because it is motivated by its competitive advantage over
other firms and by the profitability of its products. For regulators, distinguishing among
competing claims begins with clarifying the objectives of rates and programs, quantifying
their costs and benefits as seen from different stakeholder perspectives, and establishing
the technical functionalities required for program implementation, which dictate
technology requirements.
D. Inertia
The slow adoption of time-varying pricing and DR programs is due in part to
inertia of utility management, utility regulators, and customers. A utility subject to
traditional rate of return regulation may have little profit incentive to pursue time-varying
pricing and DR programs, even if these programs can help reduce its costs. However,
this does not mean a utility will not respond to suitably designed incentive schemes via
performance-based regulation. For instance, a utility may be rewarded for the additional
customers placed under TOU pricing or in DR programs.
Efficient pricing and capacity rationing assume customers are homo economicus
who make decisions purely on the basis of dollars and cents (Thaler, 2000). But homo
sapiens do not always behave like homo economicus (Thaler, 1994). A case in fact is the
presence of status quo bias in household choices regarding electricity service reliability
(Hartman, Doane and Woo, 1991). Imperfect information and risk aversion add to the
"why bother?" attitudes of customers.
3. Evaluating specific types of time-varying pricing and
DR programs
Having evaluated the general characteristics of time-varying pricing and DR
programs, here we describe and evaluate the specific categories of programs used by the
electricity industry. To provide a relevant context, it is useful to first describe the
program types based on real-world examples. This is followed by our evaluation.
3.1 Program types
For the purposes of this survey, DR programs (with time-varying pricing as a special case)
are defined as any program or tariff offered by an electric utility to its customers, with
either mandatory or voluntary enrollment, that seeks to modify the participating
customers' consumption behavior and achieve demand reduction during hours that are
costly to serve.15 Under this broad definition, there are three categories of DR programs:
• Price-based programs. These programs use price signals to induce a change in
consumption behavior, and usually focus on the customer's kWh energy consumption.
Price-based programs are generally of three types: time-of-use (TOU) pricing, real-
time pricing (RTP), and critical peak pricing (CPP).
• Quantity-based programs. These programs directly limit a customer's coincident kW
demand, either through a utility's physical control over a customer's load, or by
sending a load curtailment request to a customer. Quantity-based programs are
generally of three types: direct load control (DLC), curtailable and interruptible
service (CIS), and demand subscription service (DSS).
• Hybrid programs. These programs combine the attributes of both price- and quantity-
based programs. For example, a TOU program can offer a bill discount to a
customer's curtailable demand. Two important types of hybrid programs considered
in this survey are demand bidding and quantity-control programs with customer
override and buy-through. There are two versions of demand bidding: (1) a
participating customer submits a schedule of curtailable load levels and the prices at
which the customer is willing to accept to the utility that in turn decides how much
curtailable load to buy from the customer; and (2) the utility posts the price that it is
willing to pay and a participating customer submits the amount of curtailable load
that he/she is willing to sell at that price. Customer override and buy-through refers
15 The survey does not include programs related to behind-the-meter generation that reduces a customer's metered load.
to the provision in a quantity-based program that allows a participating customer not
to comply with the utility's load curtailment request by paying the high buy-through
rates posted by the utility that apply to the curtailment hours.
A. Attributes of Price-Based DR Programs
Price-based DR programs vary according to the following key attributes:
• Mandatory vs. voluntary enrollment. This refers to whether a customer must join the
program in order to receive electricity service. Mandatory enrollment means that a
customer must stay in a DR program in order to receive electricity service. Voluntary
enrollment may mean (a) opt-in whereby a customer can decide to switch from a non-
DR default service, typically at non-time-differentiated energy rates, to a DR optional
program; or (b) opt-out whereby all customers are first placed in a DR program but a
customer can later decide to quit the DR program and take a non-DR optional service,
typically at non-time-differentiated rates.
• Number of pricing periods. This refers to how many prices a participating customer
may face over a billing period. A TOU program may only have on-peak and off-peak
energy rates ($/kWh) at fixed hours during a whole season or year. An RTP program
can have 24 different hourly energy prices ($/kWh) each day, transmitted by the
utility to a participating customer. A CPP program may have TOU rates that vary by
fixed periods, but with the addition of critical peak periods with much higher rates.
CPP programs may also be structured to have a constant energy price ($/kWh) for
almost every hour of the year, except for the relatively few critical hours.
• Frequency of price updates. This refers to how often the program's rates are updated.
A TOU program's seasonal (e.g., summer on-peak, partial-peak, and off-peak) rates
tend to remain unchanged throughout the season. In contrast, a RTP program's rates
may vary daily, reflecting the utility's daily cost and supply conditions. A CPP
program's rates increase sharply in the critical hours. The critical hour rates can be
preset and fixed in advance; or they can vary to reflect the utility's cost and supply
conditions in those hours.16 A CPP program's critical hours are subject to preset
terms and conditions that govern the maximum number of dispatch days per year, the
maximum number of hours per dispatch, and the extent of advance notice (e.g., day-
ahead vs. day-of notice).
• Dispatchable vs. non-dispatchable price signals. This refers to whether the utility can
dispatch a program's price signals to a participating customer. RTP and CPP
programs have dispatchable price signals, but TOU programs do not.
• One-part vs. two-part billing. This refers to whether a participating customer's bill is
tied to his/her consumption pattern prior to joining the program. One-part billing
depends only on a customer's currently metered consumption. Two-part billing
requires current consumption to be measured against a customer baseline load (CBL),
which is typically based on past consumption patterns. Two-part billing charges a
customer's CBL usage at the otherwise applicable rate, and then adjusts the bill for
the customer's usage above or below the CBL.
16 The six utilities in this survey that offer residential CPP rates only have fixed prices for critical hours. In principle, critical hour prices could be dynamic.
Table 3.1 presents examples of the three main residential price-based programs to
contrast key attributes. Section 4 below describes the variations found among the
programs in the survey in greater detail.
Table 3.1. Examples of residential price-based DR programs and some key attributes.
TOU: Arizona Public
CPP: Gulf Power's
Service's ET-1 Tariff
Good Cents Select
Edison's RHEP Pilot Program
Voluntary Voluntary
voluntary enrollment
Number of periods
8760 (each hour of
3 fixed periods plus
with different prices
variable number of critical peak periods17
Frequency of price
Each rate cycle plus
critical peaks called up to 20 times/year
Dispatchable price
One-part vs. two-
One-part One-part
B. Attributes of Quantity-Based DR Programs
Quantity-based programs vary according to the following key attributes:
• Mandatory vs. voluntary enrollment. As with price-based programs, this refers to
whether a customer must join the program in order to receive electricity service.
• Firm service level (FSL). This refers to a customer's self-selected kW level, below
which the customer's load is not subject to utility-activated curtailment. An
17 In this survey, the maximum number of critical peak hours per year ranged from 40 to 350, with a
typical value of about 100 hours, or 20-25 CPP events per year.
interruptible service program's FSL is zero kW, as the participating customer's entire
load is subject to interruption.18 A curtailable customer's load above the customer's
self-chosen FSL is subject to curtailment, hence the term "curtailable" load. A
curtailable load service program is the same as demand subscription service (DSS)
when the demand subscribed is the FSL during the curtailment hours. A variant of
the DSS is that the demand subscribed is a maximum kW that the customer must not
exceed in any hour.
• Curtailment terms and conditions. This refers to the preset terms and conditions
under which a curtailment can occur, including the maximum number of curtailment
days per year, maximum number of hours per curtailment, and the extent of advance
notice (e.g., day-ahead vs. day-of notice).
• Incentive payment. This refers to a program's payment to participating customers,
often an upfront payment in the form of a discount for the customer's curtailable load.
It may also have a performance incentive to reward the customer's load reduction
below the FSL on a curtailment day. Since the incentive payment is an adjustment to
the customer's bill under the applicable standard tariff, a quantity-based program has
two-part billing.
• Penalty. This refers to a program's penalty for a participating customer who fails to
reduce load below his/her FSL when requested by the utility. The penalty can be
monetary, offsetting the incentive payment. It can also be non-monetary, for instance
18 This is the traditional definition of an interruptible program. The terminology is not used in a consistent way across all utilities, however. Some programs called "interruptible" have the features of a curtailable program as defined above. These distinctions are unimportant for the purposes of this survey, since interruptible and curtailable programs are grouped together.
when a participating customer with repeated non-compliance is removed from the
• Utility control vs. customer compliance. This refers to whether the offering utility
can physically reduce a participating customer's load by "pushing a button." An
example of utility control is an air-conditioning load-shedding program under which
the utility can remotely shut off or cycle a customer's A/C unit during the curtailment
hours. In contrast, programs based on customer compliance do not give the utility
physical control over the customer's load or end-uses, even though non-compliance
may result in a severe financial penalty.
Table 3.2 presents real-world examples of the three main types of residential
quantity-based programs in order to contrast a few key attributes. Section 4 below
describes the variations found among the programs in the survey in greater detail.
Table 3.2. Examples of demand subscription service (DSS) and direct load control (DLC) programs for residential customers, and curtailable/interruptible service (CIS) for commercial and industrial customers. Attribute
DSS: ACEA-Electrabel's
DLC: Northern States
CIS: PPL Electric
Power's "Saver's Switch" Utilities' IS-T(R)
Enrollment Mandatory
Eligibility Residential
Residential customers
Large customers with 69
with demand < 10 kW
with air conditioners
kV service and 1 MW of curtailable load
Between 1.5 and 10 kW
Entire AC load is
Must be less than historic
Curtailment terms Must not exceed at any
Utility may turn
Interruption may be
customers' AC on and off called no more than 15 at 15 minute intervals up
days per year, 5 days in
to 300 hours per year
any month, or 10 hours in any event
Incentive payment None
15% off energy charges
during summer months
Penalty for non
$24.95 per kW per event
Utility control via load
Utility direct control
Customer voluntary
customer control
compliance, subject to
C. Attributes of Hybrid DR Programs
A hybrid program has the attributes of a price-based and a quantity-based program.
The following examples illustrate this point:
• A TOU program can offer lower rates for a customer's curtailable demand and the
non-firm energy associated with that demand.
• An RTP program can have a CIS rider so that a participating customer's FSL (say, 10
kW) is below its CBL (say, 15 kW). On non-curtailment days, the customer receives
RTP rates from the utility and can decide, without any restrictions, his/her demand
response to the price signals. On a curtailment day, however, the customer must cut
his/her load below the FSL of 10 kW. Thus, the CIS rider provides the utility with
additional assurance of load reduction, beyond what the customer's potentially
uncertain price response may imply.
• A CIS program can have a buy-through feature under which a participating customer
can consume above his/her FSL during curtailment hours by paying a charge that
tracks the utility's marginal cost in those hours. The buy-through charge is not a
penalty because a CIS program with buy-through can have a smaller incentive
payment than one without.
• A DLC program can have a buy-through feature under which the customer can
choose to override the utility's load control signal to the customer's load. As with
CIS programs, the customer is then exposed to dynamic prices during the period of
• A demand bidding (DB) program may be used by a utility during high cost hours to
invite a participating customer to offer varying amounts of curtailable load at prices
that he/she is willing to accept. After receiving the offers, the utility can then decide
how much curtailable load should be procured from each participating customer.
3.2 Program evaluation
A. Criteria
We apply the following criteria to evaluate the relative merits of each type of DR
• Efficiency. This refers to (a) the program's ability to convey price signals based on
the marginal cost pricing rule and to effect efficient capacity rationing during an
emergency; and (b) the magnitude of the program's implementation costs that include
the utility's program costs and a participating customer's costs (e.g., cost incurred in
response to RTP or load curtailment).
• Load shifting and conservation. This refers to the program's ability to (a) induce a
customer to shift its loads from high-cost hours to low-cost hours; and (b) reduce the
customer's overall consumption.
• Load relief for resolving a system and/or local capacity shortage. This refers to the
program's ability to provide enough load relief for a utility to resolve a shortage.
• Rate impact. This refers to the program's effect on the utility's rate. If the program
improves the utility's gross margin (i.e., the program's incremental revenue less
incremental cost), the program's implementation does not increase the utility's rate,
mitigating the opposition from non-participating customers.
• Stakeholder acceptance. This refers to the program's acceptance by the utility and its
customers. A conservative program design that protects the utility's revenue
collection and cost recovery may not be attractive to the utility's customers.
Table 3.3 summarizes the evaluation results. This table does not consider hybrid
programs because their performance depends how a hybrid program is structured. To the
extent that a hybrid program can incorporate the desirable attributes of a price-based and
a quantity-based program, the hybrid may be superior to either program alone.
What emerges from Table 3.3 are the following findings:
• Mandatory TOU pricing is likely to be opposed by many customers because of the
bill increase to customers with relatively more on-peak consumption. It can shift load
and provide load relief, but may not achieve substantial conservation. While having
low implementation costs, TOU pricing does not effect efficient rationing. Optional
TOU pricing improves customer acceptance, but rate impact and revenue loss can be
a concern to non-participating customers and the utility.
• Mandatory RTP is likely to be opposed by the utility's customers because of its
complexity and high implementation cost. It can shift load and provide load relief,
possibly with a minor conservation effect. Customers with spiky load patterns will
view the program unjustly raising their electricity bills. Optional RTP improves
customer acceptance, but rate impact and revenue loss can be a concern to non
participating customers and the utility.
• Mandatory CPP is likely to be opposed by the utility's customers because of its high
implementation cost. It can shift load and provide load relief on CPP days, but is
unlikely to achieve substantial conservation. Optional CPP improves customer
acceptance, unless there is significant cost spill-over to non-participating customers.
• A mandatory quantity-based program is likely to be opposed by customers, many of
whom simply desire reliable service at easy-to-understand and reasonable rates. The
utility may not object to a mandatory program that can greatly help the utility to
resolve system emergencies. It can provide load relief on curtailment days but does
not achieve conservation. Making the program optional improves customer
acceptance, unless the program's incentive structure is viewed by non-participants as
being "excessive" and not warranted by the expected reliability improvement or cost
Table 3.3. Evaluation results
(a) Tracks expected
(a) Can effect load
Can achieve load
(a) If mandatory,
(a) If mandatory,
short-run marginal
shifting; (b) may
likely opposed by
costs by TOU and
impact, but can be
season, (b) Does
not ration capacity
customers; (b) If
the utility; (b) If
efficiently during
emergency, (c) Low
potentially large
implementation cost
impact due to free
participants and
riders, which can
possibly the utility
mitigated by a careful design
(a) Tracks day-head
(a) If mandatory,
or day-of short-run
likely opposed by
marginal cost; (b) If
the RTP rates are
the utility due to
set at correctly
predicted marginal
optional, likely
efficiently; (c) High
implementation cost
participants and possibly the utility due to revenue loss
(a) Tracks short-run
(a) If mandatory,
marginal cost shortly
unless the utility
likely opposed by
before emergency;
heavily discounts
(b) If the CPP rates
the rate for the
the utility due to
are set at correctly
non-critical hours
predicted marginal
efficiently; (c) High
implementation cost
implementation cost spills over to other customer classes
(a) Does not track
(a) Can effect load
(a) If mandatory,
unless the utility
likely opposed by
marginal costs; (b)
curtailment days;
offers a curtailable
customers; (b) If
Implement efficient
rate discount that
participants may
Potentially high
utility's expected
implementation cost
"excessive" discount
4. Survey of real-world designs
To aid assessment of demand response (DR) programs by a utility, its customers
and other stakeholders, this section reports the DR activities of 50 major US utilities and
15 major international utilities.
4.1 Sample selection and data sources
The survey sample contains 50 US utilities, selected to include (a) the 30 largest investor-
owned and municipal utilities, measured by number of customers, as reported by the US
DOE Energy Information Administration, and (b) 20 additional large utilities reported as
undertaking either demand response or advanced metering activities. Table A.1, shown
in Appendix 2, lists the US utilities included in this survey, along with their service areas,
number of customers, sales (in MWh), and web site URLs.
The sample also contains 15 international utilities, selected to include (1) the
largest electric utilities in the 5 largest OECD electricity markets, as reported by the
International Energy Agency, and (2) other large OECD utilities reported as undertaking
DR or AMI activities. Table A.2 shows the international utilities included in this survey,
along with their service areas, number of customers, sales (in MWh), and web site URLs.
In order to present the full range of DR program designs that have been
implemented by utilities, this survey is not restricted to current or standard tariffs. The
data reported here also includes both pilot programs and programs that have been
The data in this survey comes from (1) the relevant literature on DR, including
academic and trade journal articles and national laboratory and industry association
reports;19 (2) published electricity tariffs; (3) information from utility and public utilities
commission (PUC) web sites; and (4) direct communications with utilities and PUCs.
4.2 Findings
A. Overview: residential DR programs and tariffs
Table 4.1 is an overview of the survey results for residential DR programs and tariffs
in 50 US and 15 international utilities, including both standard and experimental tariffs
and both current and historic tariffs.20 The main findings are the following:
19 Most surveys of DR programs to date have focused on large customer programs. Two exceptions that provide information on residential programs are Energy InfoSource, "Demand Response Programs," May 2002, and Peak Load Management Alliance, "Demand Response: Design Principles for Creating Customer and Market Value," November 2002. See References section for other literature referred to in the preparation of this report.
20 See Table A.3 in the Appendix for details.
• Out of 65 utilities, 60 offered at least one type of residential DR program or tariff. Of
the 50 US utilities, 48 had at least one DR option. Of the 15 international utilities, 12
offered at least one DR option.
• Out of the 65 utilities, 17 offered two or more types of residential DR program or
tariffs. Of the 50 US utilities, 13 offered two or more DR options. Of the 15
international utilities, 4 offered two or more DR options.
• TOU is the most prevalent residential DR program. It is also the most prevalent form
of price-based program. Out of the 65 utilities, 51 offered TOU tariffs. 10 of the 15
international utilities, and 41 of the 50 US utilities, offered TOU tariffs.
• DLC is the second most prevalent residential DR option, a quantity-based program.
Out of the 65 utilities, 15 offered DLC programs. All 15 of these were in the US.
• Out of 65 utilities, 2 offered residential RTP tariffs. Both were in the US.
• Out of 65 utilities, 6 offered residential CPP tariffs. Of these, 5 were in the US, and
one was in Europe. The US utilities include the three California IOUs, Idaho Power,
and Gulf Power. The international utility is Electricité de France.
• Out of 65 utilities, 6 offered residential demand subscription rates. Of these, one was
in the US, and 5 were international.
• Out of 65 utilities, 6 offered hybrid programs. One program was in the US; it
combined direct load control with a customer override and buy-through option. The
other five programs were in Europe, and combined demand subscription with TOU or
• None of the utilities in the sample were found to offer demand bidding or capacity
buyback programs.
Table 4.1. Number of utilities offering residential DR programs (includes both current and historic programs) Utilities
Abbreviations: TOU = time of use. RTP = real time pricing. CPP = critical peak pricing. DSS = demand subscription service. DLC = direct load control. CIS = curtailable or interruptible service. Hybrid includes demand bidding, capacity buyback, market-based load reduction, and quantity control with buy-through, in addition to combinations of the price-based and quantity-based programs in this table.
B. Overview: large customer DR programs and tariffs
Table 4.2 is an overview of the survey results for large customer (commercial and
industrial) DR programs and tariffs offered by the 50 US utilities.22 It encompasses both
standard and experimental tariffs, and both current and historic tariffs. The main
findings are as follows:
21 The TOU, CPP, RTP, DLC, DSS, and/or CIS components of hybrid programs are counted separately, in addition to counting as a hybrid program. For example, the Enel SPA program that combines DSS with TOU is counted as a DSS program, a TOU program, and a hybrid program. Hybrid programs that do not contain the 6 price- and quantity-based components are counted as hybrid programs only.
22 See Table A.4 in the Appendix for details.
• All 50 US utilities offered at least one type of DR program or tariff to large customers.
44 offered two or more programs, and 34 offered three or more.
• The most prevalent DR program is TOU: out of the 50 utilities, 48 offered TOU
• The second most prevalent DR program is curtailable and interruptible service: out of
the 50 utilities, 41 offered CIS programs.
• RTP is also popular. Out of 50 utilities, 24 offered RTP.
• Out of 50 utilities, 4 offered CPP tariffs and they are all in California.23
• Out of 50 utilities, 6 offered large-customer DLC programs.
• Out of 50 utilities, 15 offered some form of hybrid program that combines elements
of a price-based program and a quantity-based program. The types of hybrid
programs range from mandatory TOU pricing with CIS option to market-based load
reduction (e.g., demand bidding and capacity buy-back).
Table 4.2. Number of US utilities with current or historic DR programs for large nonresidential customers Utilities
Abbreviations: TOU = time of use. RTP = real time pricing. CPP = critical peak pricing. DSS = demand subscription service. DLC = direct load control. CIS = curtailable or interruptible service. Hybrid includes demand bidding, capacity buyback, market-based load reduction, and quantity control with buy-through, in addition to combinations of the price-based and quantity-based programs in this table.
23 In addition to the 3 California IOU CPP pilots, LADWP's Schedule XRT "Experimental RTP" pilot is also a CPP program in terms of its design features, rather than a RTP program.
C. Residential TOU pricing
The 65 US and international utilities surveyed offered a total of 57 time-of-use pricing
programs for residential customers. These are described individually in Table A.4 in the
Appendix 2, including utility and program name, description of the program features,
prices and customer participation cost, and tariff web site URL.
Among the 57 TOU programs, 6 major variants were found. These are described
in Table 4.3, with the number of instances found and one example of each. The most
common type was an energy-only TOU design, which constituted 38 of the 57 programs.
TOU pricing for demand only, with flat energy rates, was found in 2 cases. TOU pricing
for both energy and demand was found in 4 cases. TOU energy pricing was combined
with demand subscription in 5 cases, with block-rate energy pricing in 7 cases, and load
management in one case.
Table 4.3. Types of residential TOU tariffs based on 57 programs Type of TOU Tariff
of Colorado (Xcel)
Energy and demand TOU
Power & Light Co
Energy TOU plus demand
5 8.8% Electricidade
Energy TOU with block
Energy TOU with utility-
installed load management
Among the 57 TOU programs, several different features were found. These are
described in Table 4.4, with the number of instances shown for each feature. Of the 57
programs, 50 required that customers pay to participate. Enrollment for 54 of the
programs was voluntary only, while the remaining 3 programs were mandatory for some
of the customers. All but one of the 57 programs required the customer actively opt-in to
participate in the program, as opposed to setting TOU pricing as the default rate. Of the
TOU programs surveyed, 52 were implemented as standard programs rather than pilot
Table 4.4. Residential TOU participation features (based 57 programs) Feature
Customer Pays to Participate
Voluntary Enrollment Only
Mandatory for Some Customers
Opt-In (vs. Default)
Standard (vs. Pilot)
Table 4.5 describes other variations found among the 57 TOU pricing programs.
The number of TOU periods ranged from 2 to 4, and the number of seasons from 1 to 4.
The duration of on-peak periods ranged from 4 to 16 hours, with an average of 10 hours.
On-peak prices ranged from 1.65¢/kWh to 39.37¢/kWh, with an average of 14.30¢/kWh.
Off-peak prices ranged from 0.63¢/kWh to 13.81¢/kWh, with an average of 5.91¢/kWh.
The ratio of on-peak to off-peak prices ranged from 1.0 to 29.0, with an average ratio of
3.5.24 Finally, customer charges for participating in TOU pricing ranged from zero to
Table 4.5. Variations among residential TOU Tariffs based on 57 programs Variable
Number of Periods
Number of Seasons
Duration of Peak Period
On-Peak Price (¢/kWh)
Off-Peak Price (¢/kWh)
On Peak/Off Peak Ratio
Monthly Charge ($/month)
D. Residential critical peak pricing
Among the 65 utilities surveyed, 6 utilities offered a total of 9 critical-peak pricing (CPP)
programs for residential customers. These are listed in Table A.5 in the Appendix,
including utility and program name, description of the program features, prices and
customer participation cost, and tariff web site URL.
Table 4.6 summarizes CPP customer eligibility and participation features. In 5
cases, participating customers paid an additional monthly fee. Among the 9 CPP
programs, 6 were pilots of the California investor-owned utilities, used in the Statewide
Pricing Project (SPP). Altogether, 7 of the 9 CPP programs were pilots. All were
voluntary and opt-in. The two standard-tariff CPP programs, those of Electricité de
France and Gulf Power, are described individually in greater detail below.
24 For tariffs with different seasonal on-peak prices, the season with the highest value was used.
25 Customer charges were calculated as the difference between the charge for TOU service and the charge for default flat rate service.
Table 4.6. Residential CPP participation features based on 9 programs Feature
Customer Pays to Participate
Voluntary Enrollment Only
Mandatory for Some Customers
Opt-In (vs. Default)
Standard (vs. Pilot)
Table 4.7 describes the rate design of the 9 CPP programs. Eight programs
superimposed critical peak prices on a TOU background rate, while one program (Idaho
Power) used flat-rate pricing as the background rate. Six programs (all in California)
combined CPP with block pricing for usage above a location-specific baseline level. One
program combined CPP with demand subscription, and 4 programs combined CPP with
deployment of enabling technology (smart thermostats) for customer load management.
Table 4.7. Residential CPP rate design based on 9 programs
Type of TOU Tariff
CPP with TOU rates
CPP with flat rates
1 11% Electricité
CPP + load management
Good Cents Select
CPP + block pricing
Table 4.8 describes other variations found among the 9 CPP pricing programs.
In 7 of the 9 programs, CPP days fall year-round, and in 2 programs they are restricted to
a particular season. The maximum number of CPP days per year ranged from 10 to 22.
The maximum number of hours per day ranged from 4 to 16, and the maximum number
of hours per year ranged from 40 to 352. The number of background TOU periods
ranged from 2 to 3, and the number of seasons from 1 to 2. CPP prices ranged from
20.6¢/kWh to 84.3¢/kWh, with an average of 50.5¢/kWh. TOU on-peak prices ranged
from 5.1¢/kWh to 27.4¢/kWh, with an average of 15.8¢/kWh. Off-peak prices ranged
from 3.0¢/kWh to 12.1¢/kWh, with an average of 6.6¢/kWh. The ratio of CPP to on-peak
prices ranged from 2.4 to 8.5, with an average ratio of 3.7.26 The ratio of CPP to off-peak
prices ranged from 4.1 to 15.5, with an average ratio of 8.8. Finally, customer charges
for participating in TOU pricing ranged from zero to $4.95/month.27
Table 4.8. Variations among residential CPP tariffs based on 9 programs Variable
CPP Months Per Year
CPP Maximum Days Per Year
CPP Maximum Hours Per Day
CPP Maximum Hours Per Year
CPP Event Advance Notice (hours)
Number of TOU Periods
26 For tariffs with different seasonal CPP and/or on-peak prices, the season with the highest value was used.
27 Customer charges were calculated as the difference between the charge for CPP service and the charge for default flat rate service.
Number of Seasons
TOU On-Peak Price (¢/kWh)
TOU Off-Peak Price (¢/kWh)
CPP Price (¢/kWh)
Ratio of CPP/On-Peak Price
Ratio of CPP/Off-Peak Price
Monthly Charge ($/month)
E. Residential TOU/CPP hybrid programs
E.1 Gulf Power's GoodCents Select
Gulf Power's GoodCents Select program combines a programmable thermostat, a
smart meter capable of communicating with the utility, and a CPP rate structure with
TOU pricing for all non-CPP hours. The thermostat allows a participant to pre-program
his/her price response by setting the desired amount of central heating and cooling,
electric water heating and pool pumping. The program has approximately 9000 current
residential participants with plans to expand eligibility to Multi-Family and Small
Commercial customers in 2005.28 The service is offered on a voluntary basis with a
participation charge of $4.95 per month. This charge includes the GoodCents Surge
protection and outage notification service. Gulf Power's standard residential energy rate
is 7.6 cents/kWh. The CPP rate is 32.1 cents/kWh and is limited to one percent of the
hours in each year, or 87 hours per year. When the CPP rate is not in effect, participants
are billed on a three-period TOU rate, 5.4 cents/kWh for the low price hours (28 percent),
28 Based on approximately 6000 participants in 2003 and a target of 3000 additional participants in 2004.
6.7 cents/kWh for the medium priced hours (59 percent) and 11.2 cents for the remaining
high priced hours (12 percent). This breakdown is illustrated in a Gulf Power graphic:
GoodCents Select
Participation Charge $4.95/month Standard Residential Rate 7.6
Price per kWh*
Low 5.4
*All prices are as of 04/01/05, excluding customer and/or participation charges and any applicable taxes. These prices are subject to change.
E.2 EDF's Tempo CPP Tariff
EDF's "Tempo" tariff combines demand subscription, a TOU background rate,
and critical peak pricing with utility-enabled customer load management. All EDF
residential and small commercial tariffs require customers to subscribe to a demand level
between 3 and 36 kVA, which cannot be physically exceeded. To be eligible for the
"Tempo" rate, customers must subscribe to a demand level of 9 kVA or more. EDF
communicates price levels by sending an intuitive signal indicating the "color" of a day.
In a year, there are 300 blue or non-critical days, 45 white or semi-critical days, and 22
red or critical days; weekends are always blue, and within a given color day, there are
two periods, peak and off-peak. The day's color signal is sent at 8:00 PM one day ahead
to a custom-designed smart meter ("Le compteur électronique") that may be plugged into
any electric socket, as signals are sent by power-line carrier. The smart meter provides
current and cumulative consumption information, and allows customers to program space
and water heating controls in response to the electricity price for a given color and time
of day. Operation of the meter is demonstrated in the EDF graphic below:
F. Real time pricing
F.1 Residential RTP
Our survey finds only two residential RTP pilot programs in the US.
Commonwealth Edison's RHEP one-part RTP continues to be available today.
Allegheney Power has discontinued its Electricity Price Response Pilot program, a hybrid
with DLC and customer override. These programs are described in Table 4.9.
Table 4.9. Two residential RTP pilot programs. UTILITY
Utility and customer share
Pilot program begun in
Energy Info Source,
control of heating and air
2001, with 300 customers
conditioning loads via
with central A/C. Program
smart thermostat, with
has been discontinued.
customer having ability to override utility DLC in response to RTP signal. Day-ahead and day-of notification.
1-part RTP. All energy
Pilot program begun in
Barbose, Goldman,
charged at hourly RTP
2001, with 750 customers
rate, calculated based on
as of 2003. Community
index (LMP forecast price
organization provides
with PJM hourly load
notification, load
shape). Customers
management training, and
receive participation credit
rebate to cap RTP rate at
Notification at 7 PM day-ahead.
F.2 Large customer RTP
Of the 50 US utilities surveyed, 24 offered RTP programs for large customers.29
Table 4.10 presents the customer participation features of the RTP tariffs found by our
survey. Customer enrollment was voluntary and opt-in in all 24 cases, except for Niagara
Mohawk's SC-3A tariff, which was the default rate. 11 out of the 24 programs were
implemented as standard tariffs, and 13 as pilots.
29 These are described in Table A.7, including utility and program name, description of the program features, and tariff web site URL. Much of the detailed data in this section and in Table A.7 comes from Galen Barbose, Chuck Goldman, and Bernie Neenan, "A Survey of Utility Experience with Real Time Pricing," LBNL-54238, December 2004, which is the most comprehensive RTP survey to date.
Table 4.10. Participation features based on RTP tariffs for large customers offered by 24 US utilities. Feature
Voluntary Enrollment Only
Default (opt-out)
Table 4.11 describes the RTP tariffs. Of the 24 programs, 11 were one-part tariffs
with all current consumption billed at the RTP rate. 12 were two-part tariffs with the
CBL billed at the otherwise applicable tariffs and deviations from the CBL at RTP rates.
Among the 12 two-part tariffs, 9 had adjustable CBL's, and 3 did not. Also, 9 of the 12
two-part tariffs had symmetric RTP rates for incremental and decremental usage, while 3
charged more for incremental usage than rebated for decremental usage.
The most common pricing methodology, used in 14 of the 24 programs, was
based on the utility's hourly marginal generation cost. The remaining 10 programs used
power pool prices (4 cases), models based on temperature and other variables (2 cases),
and indexes based on publicly reported forward prices (2 cases). 18 of the 24 programs
have RTP rates containing adders that reflect marginal capacity/outage cost. 13 of the
RTP programs had interruptible options, two of which permit buy-through without
additional penalties. Finally, all 24 RTP programs offered day-ahead pricing, while one
(Georgia Power) also offered an hour-ahead pricing option.
Table 4.11. Large Customer RTP tariff types and characteristics based on 24 programs offered by US utilities Feature
Two-Part RTP with adjustable CBL
Two-Part RTP without adjustable CBL
Hourly Price based on system lambda
Hourly Price based on pool price
Hourly Price based on model
Hourly Price based on index
Hourly Price based on other/not known
Marginal outage or capacity cost adder
Interruptible option
Interruptible w/ no penalty buy-through
Day ahead notification
Hour ahead notification
H. Residential direct load control
The 65 utilities surveyed offered a total of 15 direct load control programs for
residential customers. These are described in Table A.8 in the Appendix, including
utility and program name, description of the program features, customer incentive
structures and participation cost, and tariff web site URL.
Table 4.12 describes characteristics of customer eligibility and participation in the
15 DLC programs. In 14 cases, participation in the program entailed no additional
customer charge; in one case (Detroit Edison), there was an additional monthly fee.
Customer enrollment was purely voluntary and opt-in in all 15 cases.
Table 4.12. Residential DLC Participation Features (from a sample of 15 programs)
Customer Pays to Participate
Voluntary Enrollment Only
Opt-In (vs. Default)
Standard (vs. Pilot)
Table 4.13 describes the rate design of the 15 DLC programs. In 14 of the 15
programs, DLC was a rider attached to the otherwise applicable tariff. In one program,
the Allegheny Power Electricity Price Response Pilot Program, DLC was combined with
an RTP tariff. This program is described above in Table 4.9.
Table 4.13. Residential DLC programs based on 15 programs Type of TOU Tariff
DLC as rider on flat-rate or 14 93% Northern
otherwise applicable tariff
States Power (Xcel)
Electricity Price
Response Pilot Program
Table 4.14 reports other features of the DLC programs. Seven of the 15 programs
operated year-round, while the other 8 were seasonal only. DLC events were limited to a
fixed maximum number of hours per day in 9 cases, but were limited in days per season
in only 2 cases, and hours per season in only 3. Turning to customer incentives, 12 of the
15 programs provided customers a fixed monthly bill credit for participation, whether or
not DLC was exercised. In 4 cases, customers were paid on a per event basis (for each
day that DLC was exercised, regardless of how many times per day). 6 of the 15
programs focused only on central air conditioners, one on water heaters, and the
remaining 8 on more than one customer load. In terms of control technology, 11
programs utilized remote switches on individual devices (such as air conditioners or
water heaters), and 4 installed EMS/smart thermostat systems that controlled multiple
Table 4.14. Variations among 15 residential DLC programs
Feature
Percentage
Year-Round Program
Seasonal Program
Limited Hours Per Day
Limited Days Per Season
Limited Hours Per Season
Monthly Bill Credit Incentive
Per Event Bill Credit Incentive
A/C Cycling Only
Water Heater Cycling Only
Multiple Customer Loads
Remote Switches on Individual Loads
EMS System Controls Multiple Loads
Table 4.15 shows the range of DLC designs. They varied from 4 months to year
round operation. The number of curtailment hours per day ranged from 4 to 12. Monthly
incentive bill credits ranged from zero to $36.00, and per event bill credits ranged from
Table 4.15. Variations among 15 residential DLC programs Variable
DLC months per year
Maximum DLC hours per day
Monthly incentive bill credit ($/month)
Per event bill credit ($)
Customer participation charge ($/month)
G. Residential demand subscription service
The 65 utilities surveyed offered a total of 10 DSS tariffs for residential customers.
These are described in Table A.9, including utility and program name, description of the
program features, customer incentive structures and participation cost, and tariff web site
Table 4.16 shows the main DSS program types. Two principal variants of DSS
were found with regard to background rate structure. All but one of the 10 programs
required customers to select a contractual maximum demand level; a demand-limiting
device then prevented the customer's load from physically exceeding the subscribed level.
All of these programs were in Europe or Japan. For the utilities in question, demand
subscription was required even for flat-rate default tariffs, and for some the subscription
level was linked to eligibility for energy rate options. For example, EDF's small
customer tariff has mandatory demand subscription for all customers, at levels from 3
kVA to 36 kVA. At 3 kVA, customers have only a flat-rate tariff option. At 6 kVA,
customers have the option of flat-rate or TOU tariffs. At 9 kVA and above, customers
have the option of flat-rate, TOU, or CPP tariffs.
The lone US DSS program found in the sample was Southern California Edison's
Demand Subscription Service, a pilot program offered in the mid-1980s. In this program,
customers subscribed to a level of demand that was less than their estimated maximum
demand, in return for a monthly bill credit. During periods of high demand, the utility
would require customers to reduce load to the subscribed level for a period of up to 4
hours, or all service was remotely curtailed. Customers could resume service by reducing
their demand below the subscribed level. Among the 9 hardware-limited DSS programs,
4 had flat rates, 4 had TOU rates, and 1 had CPP rates.
Table 4.16. Residential DSS based on 10 programs
Type of DSS Tariff
DSS with physical demand 9 90% Tokyo
Electric Power Co
DSS with curtailable
1 10% SCE Demand
Subscription Service Pilot
DSS + flat-rate tariff
4 40% Electricidade
Tarifa bi-horaria
1 10% Electricite de
Other features of the DSS programs are described in Table 4.17. In 4 cases out of
10, DSS was the default option, and in 6 it was opt-in. Customers paid to participate in 5
cases; although these payments were associated with the TOU or CPP component, rather
than the DSS component. In the 9 international programs, DSS was a standard, year-
round program. The SCE DSS pilot focused on reducing summer peak demand.
Table 4.17. Features of 10 DSS programs Feature
Voluntary Enrollment Only
Mandatory/Default Option
Customer Receives Incentive Payment
Customer Pays to Participate
Year Round Program
Standard Program
Requires Curtailment Notification
I. Non-residential curtailable/interruptible service (CIS)
The most common quantity-based DR program for large customers is curtailable/
interruptible service (CIS), which was offered by 41 of the 50 US utilities surveyed.
Nearly all CIS programs have large usage or connected load eligibility requirement,
targeted to commercial and industrial customers. In fact, none of the utilities in the
sample group were found to offer CIS to residential customers.30 Table 4.18 illustrates
the range of incentives, penalties, minimum curtailable loads, curtailment events and
30 A few residential DLC programs bear the name "interruptible," but they are actually DLC programs.
duration, and customer notification time, for a geographically mixed group of CIS
Table 4.18. CIS program examples UTILITY OR ISO
incentive for shorter notice
share of utility
deficiency payment
hours/day, 10 days/month
15 days/year, 10
events/month, 120 hours/year
J. Residential pricing/load control hybrid programs
At least six residential DR programs from the sample group can be considered
hybrid programs, in that their design combined significant features of both price-based
and quantity-based programs. Among the 6 hybrid programs there were three different
types. One program combined RTP with DLC, 4 programs combined DSS with TOU,
and one program combined DSS with CPP. An example of each type of residential
hybrid is presented in Table 4.19.
Table 4.19. Examples of residential hybrid programs found in survey of 65 utilities HYBRID TYPE
NOTES/ELIGIBILITY
Electricity Price
Pilot, voluntary.
Response Pilot Program
Customer override of utility DLC and buy-through at RTP rates.
Tariffa Bioraria "Due"
Standard, voluntary. TOU rate option for customers with 3 kVA or more DSS.
Electricite de France
Standard, voluntary. CPP rate option for customers with 9 kVA or more DSS.
In addition to the hybrid designs described in Table 4.19, a number of other
hybrid combinations were possible if customers elected to combine available tariffs and
riders. For example, a common type of residential hybrid results when a customer
volunteers for a TOU rate option in combination with a DLC rider, which provides an
additional bill discount for accepting the utility's control of the customer's air
conditioner or water heater.
K. Non-residential pricing/load control hybrid programs
The survey of large customer DR programs utilities identified at least 15 hybrid
programs. Examples of the hybrid programs found are presented in Table 4.20.
Table 4.20. Examples of large customer hybrid programs found in survey of 50 utilities HYBRID TYPE
NOTES/ELIGIBILITY
Pacific Gas & Electric E-20 (large customer
TOU) + E-BIP (base
demand, > 100 kW
interruptible program)
pot. reduction, 30 min notice, FSL, penalties
RTP-DA-2 (day ahead
> 250 kW peak
demand, > 200 kW
(interruptible demand
pot. reduction, 30 min
plus energy rider)
notice, FSL, penalties
Jacksonville Electric
Schedule RTP (day
ahead 2-part RTP) +
Rider IS (interruptible) +
penalties if buy-
buy-through provision
through plus adder
Wisconsin Public
Online Power Exchange
> 500 kW pot.
reduction, company
or customer may post hourly bid for level, $
Market-based load
Response (voluntary
reduction utility &
response, customer can
initiate load reductions)
savings on mkt price
4.3 Remarks
The survey results show that 60 out of the 65 utilities surveyed offered at least
one form of residential DR program or tariff, but only 17 offered two or more. 51
utilities offered a residential TOU tariff. Only 2 utilities in our sample have offered
optional RTP to their residential customers. 6 utilities from the sample have offered a
form of CPP pricing. Of these, 5 were in the US and one was in Europe.
A surprising number of utilities have offered or are currently offering quantity-
based DR programs to their residential customers. 15 of the 65 utilities offered a DLC
program and 7 utilities had a demand subscription (DSS) rate. All of the DLC programs
were in the US. 6 of the 7 utilities with DSS are international. The international
popularity of DSS is due in part to the fact that DSS allows a participating customer to
decide which end-use load to cut at his/her discretion. In contrast, a DLC program's
curtailment is often limited to control of a specific device, such as air conditioner or
water heater. Hence, it is not surprising that some of the more advanced international
utilities, such as EDF, have a more flexible program design based on DSS.
The evolution of Gulf Power's GoodCents program provides a useful timeline for
the early adoption of residential DR programs in North America. In the early 1980s,
Southern Company began to experiment with combining RTP with energy management
systems capable of facilitating an automatic response. This idea was tested at two
subsidiaries of Southern Company: Georgia Power between 1985 and 1987 and
subsequently at Gulf Power in 1991 and 1994. The Gulf Power demonstration project
proved impractical because of difficult logistics. Moreover, residential customers and the
Florida PSC questioned the acceptability of spot pricing to residential customers.
These concerns led to the development of Gulf Power's residential service
variable pricing (RSVP), which is, by and large, a CPP/TOU compromise version of RTP.
Gulf Power's current GoodCents Select program incorporates the CPP/TOU design,
along with a smart meter capable of receiving pricing signals as well as outage detection,
and a programmable thermostat that allows the participant to control their air
conditioning, heating, water heater and pool pump. This program is reported to have
approximately 9,000 current residential participants, a 95% customer satisfaction rating,
and a less than 2% churn rate.
Although Gulf Power's residential DR experience is more extensive than that of
most US utilities in our survey, DR is not a new concept in light of its extensive use in
the commercial and industrial sectors. Most of the utilities we surveyed had experience
with a more sophisticated DR design for their larger customers than a simple TOU tariff.
As utilities begin to invest in more sophisticated DR enabling technologies, both
international and domestic experience suggest that the number and variety of residential
DR designs will increase.
5. Conclusion
We conclude by answering the questions posted in Section 1:
(a) Are time-varying pricing and DR programs conceptually sound? The general answer
is "yes" based on the analysis and findings in Section 2. To the extent that a utility's
existing tariffs do not track locational time-varying marginal costs, one can design
pricing programs such as TOU, RTP and CPP to improve economic efficiency. If a
pricing program does not have continuously varying rates that reflect real-time
system conditions, reliability differentiation (e.g., curtailable/interruptible service)
can produce efficient rationing such that customers who value reliability most will
receive service first during a capacity shortage.
(b) Can they deliver mutual benefits to the utility and its customers? To the extent that a
program can generate net benefits, these benefits can be shared by the utility and its
customers. Good real-world examples include RTP programs for large customers and
air conditioning load control programs for residential customers.
(c) What are these programs' likely load shifting and conservation effects? Pricing
programs can reduce peak load and induce load shifting from the high-cost hours to
the low-cost hours. However, their conservation effect is mild. Reliability
differentiation via quantity-based programs such as curtailable/interruptible service
can effectively reduce loads during a capacity shortage. However, they typically do
not have a large conservation effect, although DR programs in combination with
customer energy awareness, frequent feedback on usage, and enabling technology can
produce substantial conservation. Rates intended primarily to induce conservation
include inverted block pricing, which is not-time varying and applies to the total
consumption during the billing period (Weiss and White, 2005). Inverted block
pricing is the default residential rate for many utilities, and it is worth considering the
tradeoffs carefully if mandatory dynamic pricing is being considered as the
alternative. Some utilities have combined inverted block rates with TOU rates to
include both peak-shaving and conservation-inducing components.31
(d) Do they offer load relief that can resolve a system and/or local capacity constraint?
The answer is "yes," especially price-based programs like RTP and CPP that
dynamically track system capacity and cost conditions and quantity-based programs
such as curtailable/interruptible service that permits the utility to control customer
(e) What are the real-world applications of these rates and programs in the electricity
industry? Section 4 provides numerous examples based on a survey of 65 utilities;
see Appendix 2 for details. This evidence indicates that such programs are not
necessarily costly and difficult to implement.
31 A recent example is the CPP experiment in California (Herter, McAuliffe and Rosenfeld, 2006).
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Appendix 2: Tables: Details of Demand Responsive
Rates and Programs
Table A.1. US Utilities Included in Survey
Utility Name
Service Area
Customers
Sales (MWh)
448,948 15,265,235
http://www.aep.com/
Michigan) Alabama Power Co
52,208,020 http://www.southernco.co
Pennsylvania IOU
1,170,848 31,901,036
http://www.ameren.com/
Electric Arizona Public
http://www.aps.com/home
Service Baltimore Gas and
1,174,814 31,114,062
http://www.bge.com/
Electricity Bangor Hydro
http://www.bhe.com/
Carolina Power &
Light Co (Progress
Energy) Cinergy (CG&E)
16,796,420 http://www.cinergy.com/
Illinois IOU 3,629,605
Edison Connecticut Light &
http://www.cl-p.com/
Power Co Consolidated
23,517,194 http://www.coned.com/
Edison Consumers Energy
1,741,397 34,238,970
43,671,787 http://dteenergy.com
Dominion Virginia
68,323,177 http://www.dom.com
53,024,862 http://www.dukepower.com
Corporation Duquesne Light
439,155 9,654,461
http://www.duquesnelight.c om/
El Paso Electric
244,876 5,042,868
Florida Power and
Florida IOU 4,117,229
http://www.fpl.com
Light Florida Power Corp
Florida IOU 1,510,494
(Progress Energy)
75,018,318 http://www.southernco.co
10,884,789 http://www.southernco.co
Utility Name
Service Area
Customers
Sales (MWh)
12,351,079 http://www.idahopower.co
Indianapolis Power
http://www.ipalco.com/
and Light Co (IPALCO) Jacksonville
http://www.jea.com/
Electric Jersey Central
18,786,247 http://www.firstenergycorp.
Kansas City Power
265,829 8,256,870
http://www.kcpl.com
and Light (KCPL) LADWP California
http://www.ladwp.com
Long Island Power
18,834,909 http://www.lipower.org/
Authority Massachusetts
om/masselectric/
(National Grid) Niagara Mohawk
20,934,910 http://www.nationalgridus.c
om/niagaramohawk/
1,163,850 30,417,980
Power (Xcel) Ohio Edison (First
Ohio IOU 713,508
Pennsylvania IOU
(Exelon) PG&E California
http://www.pge.com
Potomac Electric
http://www.pepco.com
Pennsylvania IOU
Utilities Public Service Co
1,277,525 25,845,962
of Colorado Public Service Elec
38,766,006 http://www.pseg.com
& Gas Co Puget Sound
19,591,637 http://www.pse.com
Energy (PSE) SCE California
http://www.sce.com
SDG&E California
http://www.sdge.com
http://www.smud.org
Texas IOU 2,608,390
United Illuminating
http://www.uinet.com/
(UI) Wisconsin Electric
1,033,818 24,858,918
Energies) Wisconsin Public
401,701 10,388,244
Table A.2. International Utilities Included in Survey: Basic Information
Utility Name
Service Area
Ownership
ACEA-Electrabel Italy
Bewag (Vattenfall)
http://www.bewag.de
China Light and Power
http://www.clpgroup.com
Electrabel Belgium
Electricidade de Portugal
Portugal Private
http://www.edp.pt
Electricite de France (EDF)
http://www.edf.fr
http://www.enel.it
http://www.enviam.de
London Energy (EDF Energy)
http://www.nuon.nl
RAO-UES (United Energy
http://www.rao-ees.ru
System of Russia)
Tokyo Electric Power Co
http://www.tepco.co.jp
Vattenfall Sweden
Table A.3. Residential DR Rate Options Used by US and International Utilities
(includes current and historic programs)
Utility
Tariff or
AEP (Indiana Michigan)
Alabama Power Co
Allegheny Power (West
Penn) Ameren Union Electric
Arizona Public Service
Baltimore Gas and Electricity
Boston Edison (NSTAR)
Carolina Power & Light Co
(Progress Energy)
Commonwealth Edison
Connecticut Light & Power
Co Consolidated Edison
Consumers Energy
Company Detroit Edison
Dominion Virginia
Duke Energy Corporation
El Paso Electric
Florida Power and Light
Florida Power Corp
(Progress Energy) Georgia Power
Indianapolis Power and Light
Co (IPALCO) Jacksonville Electric
Jersey Central Power & Lt
Co Kansas City Power and Light
Long Island Power Authority
Massachusetts Electric Co
(National Grid) Niagara Mohawk (National
Grid) Northern States Power (Xcel)
Ohio Edison (First Energy)
Tariff or
Pacific Power (PacifiCorp)
PECO Energy (Exelon)
Potomac Electric Power
PPL Electric Utilities
Public Service of Colorado
(Xcel) PSE&G New Jersey
Puget Sound Energy (PSE)
TXU Electric Delivery
United Illuminating (UI)
Wisconsin Electric Power Co
(WE Energies) Wisconsin Public Service
(WPS) ACEA-Electrabel Uso
Bewag (Vattenfall)
China Light and Power
Electricidade de Portugal
(EDP) Electricite de France (EDF)
London Energy (EDF
Energy) NUON (Holland)
RAO-UES (United Energy
System of Russia) Tokyo Electric Power Co
(TEPCO) Vattenfall Tidstariff
Table A.4. Large-Customer DR Rate Options Used by US Utilities (includes
current and historic programs)
Utility
TOU RTP CPP DSS DLC CIS Hybrid
Alabama Power Co
Allegheny Power (West Penn)
Ameren Union Electric
Arizona Public Service
Baltimore Gas and Electricity
Boston Edison (NSTAR)
Carolina Power & Light Co (Progress Energy)
Commonwealth Edison
Connecticut Light & Power Co
Consolidated Edison
Consumers Energy Company
Dominion Virginia
Duke Energy Corporation
El Paso Electric
Florida Power and Light
Florida Power Corp (Progress Energy)
Indianapolis Power and Light
TOU RTP CPP DSS DLC CIS Hybrid
Jacksonville Electric
Jersey Central P&L
Long Island Power Authority
Massachusetts Electric Co (National Grid)
Niagara Mohawk (National Grid)
Northern States Power (Xcel)
Ohio Edison (First Energy)
Pacific Power (PacifiCorp)
PECO Energy (Exelon)
Potomac Electric Power
PPL Electric Utilities
Public Service of Colorado (Xcel)
PSE&G New Jersey
Puget Sound Energy
United Illuminating
Wisconsin Electric Power Co (WE Energies)
Wisconsin Public Service
Table A.5. TOU Tariffs Offered by US and International Utilities
Utility
Tariff Name Description
Peak/ Std
Opt- Cost Tariff Web Site
Peak Peak Off
in vs $/mon
Price Price Peak Pilot? Man Opt-
¢/kWh ¢/kWh Ratio
2-period, 1-season
http://www.aepcustomer. 0.0105/kWh
com/tariffs/Michigan/pdf/ credit for
MISTD4-28-05.pdf
off-peak only water and space heating
3 period summer, 2
13.00 http://www.southerncom
period winter TOU
pany.com/alpower/pricin g/bestpricing.asp?mnuO pco=apc&mnuType=res &mnuItem=ps
2 period, 2 season
S V In 7.75 https://www2.ameren.co
m/ACMSContent/Rates/
Rates_umbe28rt1M.pdf
2 period, 2 season
http://www.aps.com/imag
Service Co Arizona
2 period, 2 season
http://www.aps.com/imag
TOU for energy and
es/pdf/ect-1r.pdf
S V In 4.50 http://www.bge.com/CDA must have
/Files/arschrl2.doc
Electricity (BGE) Bangor
2 period, 2 season
9.36 4.14 2.3 S V/M* In 3.95 http://www.bhe.com/data *mandatory
/pdf/rate_schedules/pg6r for > 2000 es_restou_0305.pdf
Zeitzonen 2 period, year-round
http://www.bewag.de/Pro
2 period, 2 season
m/ss/customer_service/r
ates/rates.asp#A5
2 period, 2 season
TOU for energy and
energy.com/aboutenergy
/rates/01_01_05/NCSche duleR-TOUD-3.pdf
2 period, 2 season
energy.com/aboutenergy
/rates/01_01_05/NCSche duleR-TOUE-3.pdf
2 period, 2 season
Commonwe Rate 1DR 2 period, 2 season
TOU, with two-tier
inverted block price
2 period, 2 season
w1.coned.com/document s/elec/201-210.pdf
Connecticut Rate 7
2 period, year round
p.com/clpcommon/PDFs/ >1000
online/business/bill/rates/ kWh/month rate7.PDF
2 period, year round
http://www.consumersen
ergy.com/tariffs.nsf/ELE 5000
CTRIC_TARIFFS/67B0D customers, EF59F26908D85256F65 >750 005728BF/$FILE/elerate kWh/month s.pdf?Open
2 period, 2 season
myAccount/pdfs/rates.pd f
2 period, 2 season
http://www.dom.com/cust demand$6.
TOU for energy and
omer/pdf/va/vab1s.pdf
$4.64/kW off peak
Tariff Name Description
Peak/ Std
Opt- Cost Tariff Web Site
Peak Peak Off
in vs $/mon
Price Price Peak Pilot? Man Opt-
¢/kWh ¢/kWh Ratio
2 period, 2 season
http://www.dom.com/cust
omer/pdf/va/vab1t.pdf
2 period, 2 season
http://www.dukepower.co $6.46/kw
TOU for energy and
m/aboutus/rates/ncrates/ peak,
NCScheduleRT.PDF
$3.22/kW off peak
2 period, 2 season
http://www.dukepower.co
NCScheduleRTE.PDF
2 period, year-round
http://www.epelectric.co limited to
m/internetsite/yhome.nsf/ 250
f5a02237b9a921fd87256 customers bc6005e40cf/d0a5b5aef 306646a87256bc600641 4d6/$FILE/Sch01.pdf
Electricidade tarifa bi
Demand subscription 17.13
de Portugal horaria
(3.45 to 20.7 kW in 10
sp?CID=402300&LID=pt kVA to
&MID=1&OID=3010000& calculate
period, year-round
PID=3000000&SESSID= customer
TOU energy rate.
o50B00I20s00x07F1W5 charge q4Ds
Electricidade tarifa tri
Demand subscription 27.33
de Portugal horaria
(3.45 to 20.7 kW) + 3
sp?CID=402300&LID=pt kVA to
period, year-round
&MID=1&OID=3010000& calculate
TOU energy rate.
PID=3000000&SESSID= customer o50B00I20s00x07F1W5 charge q4Ds
ENEL SPA Tariffa
Demand subscription 15.28
http://www.enel.it/sportell used 3.0
(3-15 kVA) + 2 period,
o_online/elettricita/tariffe kVA to
year-round TOU, with
_elettriche/tariffe_due_co calculate
EnviaM EnviaM 2 period, year-round
http://www.enviam.de/pr
odukte/strom/privat/prod ukte_strom_privatkunden _enviam_basis.html
2 period, 2 season
S V In 2.25 http://www.southerncom
pany.com/gapower/pricin
pricing in winter
Idaho Power Time-of-
3 period summer, 1
http://www.idahopower.c
period winter TOU
om/aboutus/regulatoryinf o/tariffPdf.asp?id=264&. pdf
Jacksonville Time-of-
4 period summer, 2
period winter TOU
/pub/downloads/ElectricT ariff-LEGAL.pdf
2 period, 2 season
p.com:80/customercare/c
ache/_85256A17006827
9F_la_NJ+Part+III+2005
-0601 file_tariff_iii_eff06 0105.pdf
Kansas City RTOD
3 period, 2 season
http://www.kcpl.com/mot
Light (KCPL) London
Economy 7 2-period, year-round
TOU; low period is
energy.com/showPage.d
o?name=homeenergy.s
declining blocks
witchBrand.prices.e7elec .til
Long Island Rate 184
2 period, 2 season
TOU, with two-tier
fs/residential/resirates.pd >39,000
inverted block price by
Los Angeles Time-of-
3 period, year-round
http://www.ladwp.com/la
dwp/cms/ladwp004844.js p
Tariff Name Description
Peak/ Std
Opt- Cost Tariff Web Site
Peak Peak Off
in vs $/mon
Price Price Peak Pilot? Man Opt-
¢/kWh ¢/kWh Ratio
Massachuse R-4 2-period,
http://www.nationalgridus must be
.com/masselectric/home/ >2500
3 period summer and 17.06
winter, 1 period spring
.com/niagaramohawk/ho
me/rates/4_tou.asp http://www.nationalgridus .com/niagaramohawk/no n_html/rates_tou.pdf
2-period, year-round
elijk/Images/61_15063.p df
Ohio Edison Optional
flat energy charge +
demand charge; TOU
p.com/customercare/cac
periods are described
he/_85256A170068279F
_la_OE+Current file_O
dependent rates are
E_2005_PUCO_No11b.p
4 period, 2 season
2 period, 2 season
m/peco/library/pdfs/s63_ complete_2005a.pdf
Pennsylvani Time-of-
2 period, year-round
m/NR/rdonlyres/875DF9
43-EC8E-4852-BF6ABB28EF2168D4/0/ratertd .pdf
2 period, 2 season
TOU, with customer
2 period, 2 season
http://www.pge.com/tariff used in
statewide pilot project
3 period, 2 season
10.41 1.1 S V/M* In 8.02 http://www.pepco.com/pd *mandatory
f/dc_rate-schedules.pdf for > 2500
2 period, year round
demand only TOU,
m/docs/corpcomm/psco_ $6.58/kW
energy is flat rate
elec_entire_tariff.pdf
Residential 2 period, 2 season
http://www.pseg.com/cus
Service Elec Load Mgt
nding.jsp#anchor0
4-period, 2-season
http://www.pse.com/acco
2 period, 2 season
http://www.sdge.com/tm2
TOU, experimental
2 period, 2 season
http://www.smud.org/co
mmercial/rate_schedules
2 period, 2 season
s/UnderstandingRT.pdf
2 period winter, 1
period summer TOU
rivat/priser_och_avtal/el/t illsvidarepris/
2 period, year-round
15.04 2.74 5.5 S V/M* In 2.95
energies.com/pdfs/etariff for >60,000
s/wisconsin/ewi_sheet23 kWh/yr
Tariff Name Description
Peak/ Std
Opt- Cost Tariff Web Site
Peak Peak Off
in vs $/mon
Price Price Peak Pilot? Man Opt-
¢/kWh ¢/kWh Ratio
2 period, 2 season
TOU; customers can
icservice.com/home/help
choose from 3 time
options to define their TOU periods
Table A.6. CPP Tariffs Offered by US and International Utilities
Utility
Tariff Name Description
Opt- Cost Tariff Web Site
Peak Peak Price vs
in vs $/mon
Price Price ¢/kWh Pilot? Man Opt-
¢/kWh ¢/kWh
Electricite de L'option
Demand subscription
+ CPP with 2 period
TOU for each of 3
categories of usage
days, with day-ahead
notification by utility.
CPP days fall Nov 1
Mar 31. Has load
management enabling
Gulf Power RSVP /
CPP with 3 period, 2
http://www.southerncom
Good Cents season TOU. CPP
pany.com/gulfpower/prici thermostat
days year round, with
30 min notification by utility, with limit of 1% CPP hours in year. Has load management enabling technology.
Idaho Power Energy
CPP with flat-rate
http://www.idahopower.c
tariff. Day-ahead
notification of CPP
events by utility. CPP
days fall June 15-Aug 15. Has load management enabling technology.
E-3, Rate A CPP with 2-period, 2
days year round, day-ahead notification, up to 15 days/yr, 12 in summer, up to 3 consecutive days. Usage above CBL in each TOU period charged at inclining block rate.
E-3, Rate B CPP with 2-period, 2
days year round, day-ahead notification, up to 15 days/yr, 12 in summer, up to 3 consecutive days. No CBL, all usage charged at CPP/TOU rate.
CPP with 2-period, 2
http://www.pge.com/tariff Tariff
days year round, day-
ahead notification, up
to 15 days/yr, 12 in
consecutive days.
Usage above 130% of CBL charged at inclining block rate.
CPP with 2-period, 2
http://www.pge.com/tariff Tariff
days year round, day-
ahead notification, up
to 15 days/yr, 12 in
consecutive days.
CPP with 2-period, 2
http://www.sdge.com/tm2
Variable starting hour
and duration, notification 4 hours ahead. Limited to 90 hrs/yr total. Has load
Tariff Name Description
Opt- Cost Tariff Web Site
Peak Peak Price vs
in vs $/mon
Price Price ¢/kWh Pilot? Man Opt-
¢/kWh ¢/kWh
management enabling technology.
CPP with 2-period, 2
http://www.sdge.com/tm2
days year round, day-
ahead notification, up to 15 days/yr, 12 in summer, up to 3 consecutive days. Usage above CBL in each TOU period charged at inclining block rate.
Table A.7. Large Customer RTP Programs (current and historic, 24 US utilities
from sample of 50)
Utility
Description of Program Eligib Std or Opt-
Adjus Source Interrupt
Time Tariff Web Site Notes
or Tariff
Pilot In or table of
Defau CBL? Hourly (Y/N)
2-part RTP: (1) fixed CBL > 1
http://www.aepc no customers
charge (2) difference
previo ustomer.com/tar as of 2003
between actual usage and
us day iffs/Michigan/pdf
CBL settled at RTP,
symmetrically (3) has
adders; also has interruptible option
1-part energy RTP. (1)
http://www.sout 30 customers,
all energy charged at
herncompany.c 500 MW peak
RTP, based on utility
previo om/alpower/prici demand
system lambda (2) has
us day ng/bestpricing.a
sp?mnuOpco=a pc&mnuType=re s&mnuItem=ps
Ameren UE Rider RTP 2-part RTP: (1) fixed CBL all
https://www2.a no customers
charge (2) difference
meren.com/AC had ever
between actual usage and reside
ahead MSContent/Rat enrolled as of
CBL settled at RTP,
es/Rates_umbe 2003
assymetrically (adder on
incremental usage) (3) unbundled GTD adders (4) ancillary service charges
2-part RTP: (1) fixed CBL > 1
http://www.progr 85 customers
charge (2) difference
between actual usage and
previo energy.com/abo enrollment cap)
CBL settled at RTP,
us day utenergy/rates/
assymetrically (adder on
incremental usage) (3)
ealTimePricing. pdf
Path Wise 2-part RTP: (1) fixed CBL > 100 P In yes
http://www.ciner 250 customers
charge (2) difference
ahead gycge.com/Busi originally, 140
between actual usage and
ness_Services/p in 2003
CBL settled at RTP,
assymetrically (adder on
ervices/default_
incremental usage) (3)
has adders (4) has unbundled T&D and ancillary service charges
1-part energy RTP. (1)
http://www.exelo 9 customers. 12
all energy charged at
ncorp.com/com MW peak
RTP, calculated based on reside
previo ed/library/pdfs/a demand; no
index forecast with PJM
us day dvance_copy_ta longer
hourly load shape (2) has
for day riff_revision6.pdf marketed
adder (3) all non-
commodity standard tariff charges apply
2-part RTP: (1) fixed CBL > 5
http://www.dom. 22 customers
charge (2) difference
com/customer/n and 513 MW in
between actual usage and
previo cbus_rates.jsp
CBL settled at RTP,
assymetrically (adder on
incremental usage) (3)
has adders; also has
interruptible option
2-part RTP: (1) fixed CBL > 1
http://www.duke 53 customers in
charge (2) difference
power.com/abo 2003
between actual usage and
previo utus/rates/ncrat
CBL settled at RTP,
us day es/NCSchedule
symmetrically (3) has
adders; also has interruptible option. Has optional pricing baseline separate from CBL.
Description of Program Eligib Std or Opt-
Adjus Source Interrupt
Time Tariff Web Site Notes
or Tariff
Pilot In or table of
Defau CBL? Hourly (Y/N)
2-part RTP: (1) fixed CBL > 500 P In yes
http://www.fpl.co no longer
charge (2) difference
m/about/rates/p exists; 20
between actual usage and
previo df/electric_tariff_ customers at
CBL settled at RTP,
us day section8.pdf
symmetrically (3) has adders
RTP-DA-2, 2-part RTP: (1) fixed CBL > 250 S In yes
http://www.sout 1,540
RTP-HA-2 charge (2) difference
herncompany.c customers as of
between actual usage and
previo om/gapower/pri 2003, with 3250
CBL settled at RTP,
us day cing/gpc_pricing MW of peak
symmetrically (3) has
for day _rates.asp?mnu demand;
adders; also has
ahead Opco=gpc&mnu largest in US
interruptible option. 2
options: hour ahead and
Gulf Power Schedule
1-part energy RTP. (1)
http://www.sout 13 customers,
all energy charged at
herncompany.c 100-150 MW
RTP, based on utility
previo om/gulfpower/pr peak demand in
system lambda (2) has
us day icing/gulf_rates. 2003
multipliers and adders
asp?mnuOpco= gulf&mnuType= com&mnuItem= er#rates
Jacksonvill Schedule
1-part energy RTP: (1) all > 1
energy charged at RTP,
based on NYISO LMP (2)
customer-specific fixed
charges based on forecast difference between RTP and std tariff
hybrid RTP + CPP + TOU: > 10
http://www.firste not price
(1) on-peak energy
notifica nergycorp.com: responsive,
charged at PJM hourly
tion of 80/customercar since no
RTP (2) off-peak energy
custom e/cache/_85256 advance
charged at PJM off-peak
A170068279F_l notification of
forecast (3) also has
a_NJ+Part+III+2 price; created
utility-designated critical
peak periods, 208
0301 file_tariff customer in
hours/year, additional
_iii_eff030105.p 1992, and
$0.34/kWh plus demand
only this customer
Kansas City Schedule
2-part RTP: (1) fixed CBL > 500 S In no lambda
http://www.kcpl. 10 customers,
charge (2) difference
com/motariff.pdf 11.2 MW peak
between actual usage and
CBL settled at an average
of RTP and standard tariff, symmetrically (3) has adders
Long Island Voluntary
1-part energy RTP: (1) all > 145 P In n/a
http://www.lipow 5 customers, 6
energy charged at RTP,
er.org/pdfs/lipat MW peak
based on NYISO LMP (2)
previo ariff.pdf
customer-specific fixed
charges based on forecast difference between RTP and std tariff
one-part RTP tariff
http://www.natio
nalgridus.com/ni > 2MW agaramohawk/n on_html/rates_p sc207.pdf
Experiment 1-part energy RTP: (1) all > 1
http://www.xcele 2 customers, 90
energy charged at RTP
nergy.com/XLW MW
based on system lambd
previo EB/CDA/0,3080,
(2) demand charges (3)
Description of Program Eligib Std or Opt-
Adjus Source Interrupt
Time Tariff Web Site Notes
or Tariff
Pilot In or table of
Defau CBL? Hourly (Y/N)
Experiment 2-part RTP: (1) fixed CBL > 30
http://www.firste 45 customers,
charge (2) difference
nergycorp.com/ 100-200 MW
Ahead RTP between actual usage and
ahead customercare/c peak demand;
CBL settled at RTP,
ache/_85256A1 not viewed as
assymetrically (T&D adder
70068279F_la_ price
on incremental usage) (3)
OE+Current fil responsive,
has adders; also has
e_OE_2005_PU since
interruptible option
CO_No11b.pdf customers can
withdraw on 3 days notice
Pennsylvan PR-1(R),
2-part RTP: (1) fixed CBL > 2
http://www.pplel 12 customers,
charge (2) difference
ectric.com/NR/r 75 MW peak
between actual usage and
previo donlyres/2EB17 demand as of
CBL settled at RTP,
us day 0DE-FFF5
assymetrically (adder on
incremental usage) (3)
unbundled GTD adders
(4) ancillary service charges
1-part energy RTP: (1) all > 500 P In n/a
http://www.pge. no longer
energy charged at RTP,
ahead com/tariffs/ERS. exists; max of
originally based on system
lambda, then on CALPX
prices (2) demand charge
based on std tariff (3) has
PRTP,TRT 2-part RTP: (1) fixed CBL > 500 P In yes
http://www.xcele expired 2004;
Service Co P, SRTP
charge (2) difference
nergy.com/docs/ max 5
between actual usage and
previo corpcomm/psco customers
CBL settled at RTP,
us day _elec_entire_tar
symmetrically (3) has
adders (4) has separate demand charges based on actual peak demand; also has interruptible option. 3 rates depending on voltage level.
1-part energy RTP. (1)
> 500 S In n/a
http://www.sce.c no longer open,
all energy charged at
ahead om/AboutSCE/R methodology
RTP, based on synthetic,
egulatory/tariffb obsolete;
temperature based
ooks/ratespricin currently 96
simulation model (2) has
chargesstandard tariff
1-part energy RTP. (1)
> 100 P In n/a
all energy charged at
RTP, based on index
prices for SP15 (2) has
unbundled T&D charges
Wisconsin Experiment 1-part energy RTP: (1) all > 500 P In n/a
energy charged at RTP
energies.com/b customers
based on system lambd
previo usiness_new/el
(2) demand charges (3)
us day ec/elecrateswi.h
Table A.8. DLC Programs Offered by US and International Utilities Utility
Description Of Program
And Customer Incentives
Utility and customer
share control of
conditioning loads via
internet-based smart
thermostat, with
customer having ability
to override utility DLC in response to RTP signal. Customers paid monthly incentive + per hour for reductions.
Utility direct control
over A/C cycling using
remote switch, 15
minutes on and 15
minutes off, at any time
during year. Customer
incentive bill credit
Utility directly control
over A/C and pool
pumps using remote
switch. Cycles for up to
8 hours per day during
summer, a maximum
of 20 days. 2 options
for cycling time (50%
and 100%), without and without pool pump. Customer receives bill credit of up to $12.50 per month.
Utility directly control
over A/C and water
heaters using remote
switch. Cycles 30 min
on, 30 min off intervals
for up to 8 hours per
day, no limit on number
of days. Pay-per-event
interruptions ($4 per day), no monthly bill credit.
Utility directly controls
electric water heater
with remote switch,
cycles up to 8 hours
per day year-round.
Customer receives
$4/month bill credit.
Utility directly controls
customer-specified
devices through EMS
system , with 2 levels
of incentives based on
cycling time (from 15
minutes to 4 hours) for
each of 4 types of
devices (AC, heating,
water heating, pool pump) on seasonal basis. Combined incentives produce bill credit of up to
Description Of Program
And Customer Incentives
Utility cycles heating
and water heating
during winter months
through EMS system.
Up to $11.50 per
month bill credit,
prorated for usage
energy mgmt/E M_Flyer _RSL_2 .pdf
Utility directly controls
conditioner using
remote switch, cycles
up to 4 hours per day,
40 hours per month,
120 hours per season,
which is June-August.
Customer receives
$7/month bill credit.
Utility directly controls
conditioner using
unlimited days and
September. Customer receives $5/month bill credit.
Utility directly controls
electric water heater
and heat pumps using
equipment installed at
customer expense.
Provides lower rates in
return for unlimited
days of interruption, up
to 8 hours per day.
700682 79F_la_ OE+Cur rent fil e_OE_2 005_PU CO_No 11b.pdf
Description Of Program
And Customer Incentives
Utility direct control
over A/C cycling using
remote switch, 15
minutes on and 15
minutes off, for a
maximum of 300 hours
per year; turns off
water heater for up to 6
Customer receives
15% off of energy
charges June through
September for A/C,
additional 2% for water
Utility controls air
conditioners, heat
pumps, and water
system. Two levels of
incentives based on
cycling time, with
monthly bill credits May through September, plus per event payments.
Utility directly controls
A/C cycling using
Customer receives
monthly bill credit
based on 3 levels of
cycling, each with 2
options for number of
interruptions (max of
15, or unlimited), and
the A/C tonnage.
Credits range from
$0.10-$0.36/ton-day.
SMUD Peak Utility controls
S V In 5.00 3.00
customer A/C cycling
using remote switch,
June 1 to September
incentive based on
cycling time. Monthly
credit + per event payment, ranging from $2.50/month + $1/cycle day for 27 min/hr, up to $5/month + $3/cycle day for 60 min/hr.
conditioners and water
heaters using remote
switch. A/C cycling
September, water
heater cycling year-round. Bill credit $8/month for 100% A/C cycling, no credit for partial cycling; $2/month for water heater.
Table A.9. DSS Programs Offered by US and International Utilities
Utility
Description Of Program Or
Customer
Tariff Web Site
Incentive
customer
Charge ($)
Customer-chosen demand
level plus flat rate service.
The chosen demand level
tricita.it/aceael
cannot be physically
ectrabel_elettri
exceeded due to demand
cita/sportello/c
ontratti.asp?na me=tariffe_uso _domestico.ht ml
Customer-chosed demand
level (3.45 to 20.7 kW in 10
increments) + 2 period, year-
round TOU energy rate.
0&PID=30000 00&SESSID=o 50B00I20s00x 07F1W5q4Ds
Customer chosen demand
level (3.45 to 20.7 kW in 10
increments) + 3 period, year-
round TOU energy rate.
0&PID=30000 00&SESSID=o 50B00I20s00x 07F1W5q4Ds
Customer chosen demand
http://particulie
level (3 to 36 kVA) + flat rate
rs.edf.fr/rubriq
Customer-chosen demand
http://particulie
level (6 to 36 kVA) + 2
rs.edf.fr/rubriq
period, year round TOU
Demand subscription (9 to
http://particulie
36 kVA) + CPP with 2 period
rs.edf.fr/rubriq
TOU energy rate for each of
3 categories of usage days:
300 blue days, 43 white
days, 22 red days. White and red days called by utility day-ahead. Red days all fall within the period Nov 1-Mar 31.
Customer chosen demand
level (3-15 kVA) + flat tariff.
l.it/sportello_o nline/elettricita/ tariffe_elettrich e/tariffe_due_c osti.asp
Customer chosen demand
level (3-15 kVA) + 2 period,
l.it/sportello_o
nline/elettricita/
tariffe_elettrich
e/tariffe_due_c osti.asp
Customer-chosen demand
level plus flat rate service.
The chosen demand level
cannot be physically
exceeded due to demand
Description Of Program Or
Customer
Tariff Web Site
Incentive
customer
Charge ($)
Customers subscribe to a
level of demand less than
their calculated level, in
return for monthly bill credit
during summer months.
During high load periods,
customers were required to reduce load to subscribed level for a period of up to 4 hours or all service was remotely curtailed.
Source: http://smartenergydemand.eu/wp-content/uploads/2011/05/E3-Survey-of-Dynamic-Pricing-Programs-Jun-2006.pdf
Tumor Necrosis Factor-Related Apoptosis-Inducing Ligand(TRAIL) and Its Death Receptor (DR5) in Peyronie's Disease.A Biomolecular Study of Apoptosis Activationjsm_20031.7 Carla Loreto, MD,* Guido Barbagli, MD,† Rados Djinovic, MD,‡ Giuseppe Vespasiani, MD,§Maria Luisa Carnazza, MD,* Roberto Miano, MD,§ Giuseppe Musumeci, PhD,* andSalvatore Sansalone, MD§
This is a preprint version of the following article: Brey, P. (2008). ‘Human Enhancement and Personal Identity', Ed. Berg Olsen, J., Selinger, E., Riis, S., New Waves in Philosophy of Technology. New Waves in Philosophy Series, New York: Palgrave Macmillan, 169-185. Human Enhancement and Personal Identity 1. Introduction Human enhancement, also called human augmentation, is an emerging field within