Mehairremoval.co.uk
Table of contents
Intended use of the mē smooth 2
Getting to know your mē smooth 3
Who should not use / Contraindications 6
Setting up your mē smooth _9
Skin sensitivity test 10
How to use your mē smooth 11
What to expect during treatment 14
Treatment schedule 14
How to clean and store your mē smooth 14
How to replace your elōs quartz cartridge 15
Disposal/Recycling 16
Travel with mē smooth _16
Troubleshooting 16
How to use your mē smooth accessories 23
Treating with the epilator cartridge _24
Treating with the precision adaptor _25
These instructions, warnings and safety information within this user guide are
intended to help ensure proper use and optimal results. It is important that you
read this entire user guide before using your mē smooth for the first time.
If you have questions or concerns, please contact our Customer Care at:
ILUMINAGE BEAUTY
Website: www.mepower.com
Phone: 0203 302 0606
Email: [email protected]
Getting to know your mē smooth
Congratulations on purchasing the mē smooth at-home permanent hair
Your mē package includes:
reduction system!
• mē smooth powered by elōs technology
mē smooth is an innovative device that can be used in the privacy and comfort
• One elōs quartz cartridge (already instal ed)
of your own home to safely and comfortably reduce unwanted hair on the body
• Accessory protective cap (already instal ed)
mē smooth treatments are based on the same professional elōs technology
used by dermatologists around the world. Easy to use at-home or away - get
• Quick reference guide
ready to experience the freedom of silky, smooth skin without the hassles of
never-ending shaving and waxing.
Additional mē accessories:
Intended use of the mē smooth
• Epilator cartridge
mē smooth is an at-home device intended for permanent hair reduction on the
• Precision adaptor
body for men and women and on women's facial hair below the cheek line.
• Replacement elōs quartz cartridge
Skin Colour
For more details about accessories, go to www.mepower.com
mē smooth is intended for use on ALL skin colours (the skin colour you were born
For instructions on how to use accessories for the mē smooth refer to page 23.
Hair Colour
mē smooth is clinical y proven to effectively remove unwanted hair that is
natural y blond, dark blond, red, brown, brunette or black.
Note: Results may vary based on individuals skin colour and hair colour being
treated and may require additional treatments beyond the full protocol
described on page 14. For more information, please contact Customer Care at
www.mepower.com or call us 0203 302 0606.
Getting to know your mē smooth
1. Base unit
6. Light output window: the light energy flashes out through the treatment window
2. Cradle
7. RF contact bars: the two RF bars must be in complete contact with the skin for
3. Control panel with:
the light pulses to flash
8. elōs quartz cartridge: comes attached to the applicator and is preloaded with
Error warning indicator
9. elōs activation button: press on this button to turn on the applicator. You will
eloˉs energy setting buttons (low, medium, high)
hear the fan turn on, and the activation indicator will light up
10. Cooling outlet: hot air is forced out of the cooling outlet in order to keep the
eloˉs cartridge life indicator (100%, 50%, empty)
applicator cool while in use
epilator/shaver activation button
11. Accessory protective cap (not to be removed unless attaching an official
4. Applicator (hand piece with cord)
5. eloˉs quartz cartridge with light output window and RF contact bars
Applicator top view
Applicator bottom view
Who should not use / Contraindications
DO NOT use if you have epilepsy or light-induced seizures or chronic migraines.
DO NOT use on or around the eyes, eyebrows or eyelashes. Doing so can cause
The energy flashes might cause severe headaches and migraines.
permanent eye damage.
DO NOT use if you have an active implant, such as a pacemaker, incontinence
DO NOT use on a man's face, jaw or neck. Using the mē smooth in these areas
device, insulin pump, etc. Use of the mē smooth has not been tested in
may result in skin damage.
individuals with active implants, and, therefore, the effects are unknown.
DO NOT use the mē smooth on any area where you may want the hair to grow
KEEP OUT OF REACH OF CHILDREN. The mē smooth should not be used by
back. The hair removal results may be permanent.
anyone, or on anyone, under the age of 18. The use of the mē smooth on or by
DO NOT use the mē smooth if you are sensitive to light (photosensitive).
children has not been studied and could result in serious damage.
• Some diseases can be related to photosensitivity including porphyria,
polymorphic light eruption, solar urticaria and lupus.
• Some medications can be related to photosensitivity including: NSAIDS; steroids;
antibiotics; phenothiazine; thiazide, diuretics, sulfonyluraes, sulfonamides, DTIC,
fluorouracil, vinblastine, griseofulvin, Alpha-Hydroxy Acids (AHAs), Beta-Hydroxy
Acids (BHAs), Retin-A, Accutane® and/or topical retinoids.
DO NOT use if you are pregnant, trying to become pregnant (conceiving) or
• Undergoing radiation or chemo-therapy treatments.
breast-feeding. The mē smooth has not been tested on pregnant or breast-
These conditions can make the skin more sensitive to light and more susceptible
feeding women. Hormonal changes could increase skin sensitivity and the risk of
to damage. Consult your doctor.
skin damage.
DO NOT use if you have an active or known skin condition in the treatment area
DO NOT treat with the mē smooth immediately after or before an active tanning
including acne, sores, psoriasis, eczema, sunburns, melasma, herpes simplex,
session - in natural light, on a tanning bed or when using sunless tanning
open wounds or a rash. These conditions can make the skin more sensitive to
products. If you are not certain whether you are tanning or sunburned it is
light and more susceptible to damage.
recommended to do a skin sensitivity test (page 10) and wait 24 hours.
DO NOT use if you have a history of skin cancer or areas of potential skin
DO NOT use the mē smooth on areas that have been sunburned as this can make
malignancies. Use of the mē smooth has not been tested in areas with skin cancer,
the skin more susceptible to damage.
and therefore, the effects are unknown.
DO NOT use directly on parts of your skin where you have tattoos, dark brown or black
DO NOT hold the light output window still over one spot and flash multiple light pulses
spots (such as large freckles, birthmarks or moles). These areas may absorb too much
on the skin. Doing so may generate too much heat, which can damage the skin.
light energy which can damage the skin.
DO NOT cover the cooling inlet or outlet during use, as they help to keep the device
DO NOT use on the ears, neck, nipples, genitalia or around the anus. These areas
cool during operation. Covering the cooling inlet or outlet could result in the device
may have more sensitive skin and using the mē smooth there may cause serious
DO NOT get the mē smooth damp or wet.
Setting up your mē smooth
DO NOT use the mē smooth while bathing or put it next to a bath or sink.
1. Clean the light output window with a non-alcohol based
DO NOT operate the mē smooth with a damaged plug or cord. DO NOT use the mē
wet wipe or soft tissue. This is done in order to remove hairs
smooth if any parts show signs of damage.
and dust from the treatment window.
DO NOT open the outer covers of the mē smooth or touch any inner parts.
2. Connect the power cord into the mē smooth.
DO NOT attempt to repair your mē smooth device.
ALWAYS keep the cord away from heated surfaces. Failure to fol ow these precautions
3. Place the mē smooth on a table or area near an electrical
can cause electrocution, electric shock or result in damage.
wall socket. Move away any liquids from the area.
ALWAYS attach the AC plug from the power supply into the device first, then into the
4. Make sure the applicator is placed in its cradle before
turning on the mē.
Use only the power supply provided with the mē smooth .
DO NOT use the mē smooth in an environment where a spark could cause an
5. Connect the power cord to the electrical wall socket.
explosion, such as near a gas source.
6. Press the power button to turn the mē smooth on. Wait
until the indicator light on the power button turns green.
Now the mē smooth is ready for use.
7. Set the desired energy level on Low, Medium or High.
Note: Start with LOW elōs level, if you feel comfortable,
you may increase the elōs level for better results
8. The elōs Quartz cartridge is pre-loaded with pulses
for your use (100%). The cartridge indicator shows the
percentage of pulses remaining as you use the system.
When the Empty button starts blinking, make sure to
purchase a new elōs Quartz cartridge. When the Empty
button is constantly on, it is time to replace the elōs
Skin sensitivity test
How to use your mē smooth
If you are using the mē smooth for the first time or treating a new body area,
If this is your first time using the device, be sure to conduct the Skin Sensitivity Test.
choose a small area close to the area you intend to treat, for the purpose of
performing a Skin Sensitivity Test:
• Use the LOW elōs level.
To prepare for your mē smooth treatment, first remove hair from the area you
• Fol ow the treatment instructions, and emit only 2-3 pulses on the area you've
want to treat. Clean your skin and dry it with a towel. This will ensure that the
elōs technology is focused on the hair fol icles beneath the surface for optimal
• After the skin test, wait 30 minutes and check your skin for any reaction. If the
skin appears normal, then you are ready to perform a full treatment.
If you have fair hair, it is recommended that you wax or epilate immediately
• If the treated spot appears to be red, please wait 24 hours and repeat the test.
before treating with the mē smooth in order to get the best results. Make sure to
Otherwise contact your doctor or our Customer Care
clean your skin of any wax or hair residue before starting treatment. Do not treat
([email protected] or call us 0203 302 0606) for more information.
if you feel your skin is irritated from waxing or epilation.
Note: mē smooth can be used with the epilator cartridge in 2 ways:
• either just to epilate on its own
• Or it can epilate and flash at the same time for a quicker, all in one
treatment (see page 24 for instructions).
Activate meˉ
Select your elōs energy level (1). Always start on LOW and
if you are comfortable, move to MEDIUM or HIGH for even
greater efficacy. The device will not activate if you do not
select an elōs level.
Remove the applicator from the base.
Press the elōs activation button located on the back of the
applicator (2). The button will turn blue and you will hear the
fan start inside the applicator.
Treating your body
Treating your face
Gently place the device on your skin, so that both RF contact
The fol owing treatment instruction refers to treating facial areas with the
bars are in complete contact with the skin. The mē smooth
mē smooth. However it is recommended that you use the mē smooth with
will emit pulses of bright light - this is the elōs energy at work.
the precision adaptor for face and small areas. The precision adaptor is sold
The mē smooth will not work unless both RF contact bars are
separately (see page 25 for instructions).
touching your skin (3).
Gently place the applicator on your face (below the cheek line),
Glide the applicator over your skin in one continuous motion,
so that the two RF contact bars are in complete contact with the
moving after each flash (4).
skin. The applicator will emit pulses of bright white light - this is the
Repeat until you have covered the entire area 2 to 3 times.
elōs energy at work. The applicator will not work unless both RF
Approximate treatment times are shown below. Individual
contact bars are touching the skin.
times may vary. You can treat all body areas during the same
Al ow one pulse of elōs energy on your first target area. Remove the applicator
treatment session.
after a single pulse and move to the next target area. Repeat this action until you
have covered your entire facial treatment area 2-3 times. Choose the elōs energy
level that is comfortable for treatment. Start on LOW and move to MEDIUM or HIGH
energy level with subsequent treatments.
If you find the light from the elōs pulse too bright, you can wear sunglasses or
goggles for your comfort.
DO NOT hold the light output window still over one spot and flash multiple light
pulses on the skin. Doing so may generate too much heat, which can damage the
DO NOT hold the applicator window still over one spot and flash multiple light pulses
skin. DO NOT use above cheek line and on man's face, jaw or neck
on the skin. Doing so may generate too much heat which can injure the skin.
The applicator will turn itself off if it is not in use for 30 seconds. To turn the applicator
back on, press the elōs activation button located on the applicator. The device wil
automatical y shut off if not in use for more than 3 minutes; press the power button to
turn the device back on.
Tips: When using the mē smooth on difficult-to-treat areas
(e.g. underarm) apply the applicator in 2 directions:
left/right and up/down for full coverage.
What to expect during treatment
How to replace your eloˉs quartz cartridge
During treatment you may feel a warming sensation. You should always start
When the elōs cartridge life indicator light starts blinking on the base, it means
your treatments at the LOW elōs level and if you are comfortable, increase to
that your elōs cartridge is almost empty and it is time to purchase a new one.
MEDIUM or HIGH for even greater efficacy. If your skin looks slightly red after
When the indicator is constantly on, it means that the cartridge is empty and you
treatment, this should disappear within 24 hours.
need to replace it
• Make sure that the mē smooth is turned off and the cable is
unplugged from the electrical wall socket (1).
For best results, fol ow the full protocol of treating the target area once a week
for 7 treatments. Use your temporary hair removal solution in between treatments
• Remove the used cartridge from the applicator by holding the
as you would normal y. After your initial protocol, use your mē smooth for touch-
cartridge´s sides and gently pul ing it out. Dispose of the used
ups of new hair growth as needed.
cartridge safely (2). Take the new cartridge out of its protective
Note: Facial areas can be treated more frequently of up to 2-3 times per week
container. Avoid touching the glass. Fingerprints or oils from your
for 6 weeks if desired. Additional treatments may be needed for optimal results.
skin can interfere with light passing through the glass, and this
will reduce the success of the treatment.
Treatment 1st Week Treatment 2nd Week Treatment 3rd Week Treatment 4th Week Treatment 5th Week Treatment 6th Week Treatment as needed TOUCH
• Slide the new cartridge gently into the applicator until you
feel it "click" into place (3).
How to clean and store your meˉ smooth
Turn the mē smooth off by pressing the power button on the
• Place the applicator in the cradle of the base unit before
base unit. Place the applicator in its cradle on the base unit.
turning on the mē smooth (4).
Unplug the power cable from the electric socket.
Clean the light output window with a non-alcohol-based
wipe or soft tissue. Clean the outside surface of the mē
smooth using ONLY a dry, soft cloth or a non-alcohol-based
• Turn on the mē smooth. A new cartridge will show 100% on
Store the mē smooth in a cool and dry place AWAY from the
the control panel. If cartridge is not properly inserted, the
reach of children.
percentage indicators on the base will blink (5).
Please fol ow your local regulations for disposal of electric systems when
What does it mean
How to react
recycling or disposing of your base unit, hand piece or disposable cartridge. If
you have questions, please contact Customer Care at www.mepower.com or
Error light is on
System needs to be reset.
Reset the system by turning it off and on
call us 0203 302 0606.
If problem persists, disconnect power cable
and wait until all lights are off (several
Waste Electrical and Electronic Equipment (WEEE)
seconds). Then reconnect the power cable
and turn the system on.
If error light is still on, try moving to a cooler
Travel with meˉ smooth
area with a room temperature of less than
30°C/86°F and restart the system.
No flashes are coming 1. Silver RF contact bars not
In order for the system to flash pulses, make
The mē smooth is designed with universal voltage. That means that you can use
out of the applicator.
in contact with the skin in
sure that the following 3 conditions are
the device all over the world. Interchangeable plugs are sold separately and
treatment area.
met: elōs level is selected, elōs activation
vary by country. These are designed to work with the mē smooth power supply.
2. elōs activation button has
button is pressed, silver RF contact bars are
in contact with skin.
Make sure that the mē smooth does not get wet while travel ing, and do not use
not been pressed.
it in a wet environment.
3. elōs energy level has not
been selected.
No flashes are coming elōs activation button has not The applicator emits a single pulse only
out of the applicator
been pressed.
when pressing the elōs activation button.
Press the elōs activation button again to
adaptor is connected
emit another pulse.
What does it mean
How to react
to the device.
Power cable is not
Connect power cable
elōs energy button on elōs cartridge slot is empty.
Insert elōs cartridge or a protective cap.
base is flashing.
All elōs energy setting No elōs energy level has been Select an elōs level.
Accessory activation
Accessory slot is empty.
Insert protective cap or attach desired
buttons on the base
button on base is
"Empty" indicator is
5% left in the elōs cartridge.
Order a new elōs cartridge if you plan to
elōs activation button elōs energy level has been
Press the elōs activation button. The
on the applicator is
selected but elōs activation
applicator fan will start blowing indicating
"Empty" indicator is
No more pulses remaining in
Insert a new elōs cartridge.
button has not been pressed
that the elōs cartridge is active.
constantly on.
elōs cartridge.
If you still have questions about your mē smooth, contact Customer Care at
www.mepower.com or call us 0203 302 0606.
NOTE: if your mē device is under warranty with your retailer it will prevail over the
below warranty terms.
Iluminage Ltd.
Yokneam Illit 20692, IL
Your mē device is warranted to be free from defects in materials and
workmanship for a period of 24 months (or otherwise stated by your retailer) from
mdi Europa GmbH
EC REP Langenhagener Str. 71
the original purchase date under normal use. This warranty extends only to the
original purchaser with original proof of purchase and only when purchased
from an authorised mē smooth retailer or resel er. If the product should become
labels and symbols
defective within the warranty period, please contact your local retailer or go to
The nameplate label is adhered to the bottom of your mē smooth. It displays the
www.mepower.com for further assistance or call us 0203 302 0606.
manufacturer's name & address, the mē smooth's part & LOT numbers, electrical and
ILUMINAGE LTD. ("Iluminage") reserves the right to replace a defective product
regulatory standards with which the meˉ smooth is designed to comply.
with the most comparable product currently available. Your exclusive remedy
for any defective product covered by this warranty is limited to the repair
WEEE - Waste Electrical and
or replacement of the defective product. Iluminage's entire liability for any
Electronic Equipment
defective product shall in no event exceed the original purchase price of the
defective product.
Fol ow operating instructions
This warranty does not cover products determined by Iluminage to be damaged
by any of the fol owing: accident, misuse, abuse or alteration, servicing by
unauthorised personnel, use with unauthorised accessories or use other than
as instructed, connecting to an incorrect current or voltage and/or any other
Degree of protection against
conditions beyond Iluminage's control.
electric type BF applied part
TO THE EXTENT PERMITTED BY LAW, ILUMINAGE SHALL NOT BE RESPONSIBLE FOR
Do Not use in wet environment
ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THIS
PRODUCT INCLUDING ANY GENERAL, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
DAMAGES - TO THE MAXIMUM EXTENT PERMITTED BY THE LAW. THE WARRANTY
PROVIDED IN THIS DOCUMENT IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED
BY ILUMINAGE TO THE PRODUCT AND IT REPLACES ANY REPRESENTATION AND/OR
Degree of protection against ingress water: IP22
WARRANTY INCLUDING FITNESS FOR ANY PARTICULAR USE AND MERCHANTABILITY.
This device is not suitable for use in the presence of flammable anesthetic
mixture with air or with Oxygen or Nitrous Oxide.
Acceptable environmental conditions
• Light spectrum: 550 – 1200 nm• Max Optical: 4J/cm2
Storage and transportation
• RF Wave frequency: 6.78 MHz
14ºF- 131ºF (-10ºC - 55ºC)
• Max Radiofrequency power: 5 Watts• Pulse Light repetition rate: up to 1.1 Hz (1 pulse every 0.9 seconds).
90% at 131ºF (55ºC)
• Electrical Rating: 100-240 VAC, 50-60 Hz• Dimensions and weight 20.5 x 15 x 9 cm (W x L x H) 1Kg
• Applicable Standards:
Safety Standards
• IEC/EN 60335-1:2010 5th Ed. / 2012
50ºF- 86ºF (10ºC - 30ºC)
• EN 60335-2-8:2003+A1:2005+A2:2008
Relative Humidity up to 80% at 99ºF (37ºC)
• EN 60335-2-23: 2003
up to 13,000 ft (3900 m)
• EN 60335-2-27: 2010• IEC 60601-1:2005 3rd Ed. / EN 60601-1:2006 3rd Ed.
• IEC 60601-1:1988+A1:1991+ A2:1995 2nd Ed. / EN 60601-1:1990+A1:1993+A2:1995
+A13:1996 2nd Ed.
• IEC 60601-1-11:2010• SI 900 part 1:2006; part 2.8:2001; part 2.23:2009
EMC Standards
• EN 61000-6-1:2007• EN 61000-6-3: 2007+A1:2011• EN 61000-3-2: 2006+A1:2009+A2:2009• EN 61000-3-3:2008• EN 61000-3:2008• IEC 60601-1-2: 2007
• ISO 10993-1:2010
How to use your mē smooth accessories*
* Sold separately
Treating with the epilator cartridge
Treating with the precision adaptor
The mē smooth can be used with the epilator cartridge to prepare the skin body
The device can be used with the precision adaptor when treating smal er areas
at the same time or used alone.
on the body and face. The precision adaptor attaches to the applicator and
For light hair (blond, dark blond and red hair), using the epilator is
delivers one elōs pulse at a time by pressing the elōs activation button located
recommended. The epilator cartridge is sold separately.
on the applicator.
How to install the epilator cartridge
The precision adaptor is sold separately.
Make sure that your mē device is turned off (1). Remove
How to install the precision adaptor
the accessory protective cap by gripping both sides of the
Make sure your mē smooth is turned off (1). Remove the
protective cap (2). Slide the epilator cartridge gently into the
accessory protective cap from the applicator by gently
applicator until you feel it "click" into place (3).
pul ing it out (2). Gently slide the precision adaptor accessory
Preparing for treatment
into the applicator until you feel it "click" into place (3).
Before starting, check that the epilator cartridge is free of
How to activate the precision adaptor
any damage. Ensure your hair is the appropriate length (no
Turn on the mē smooth. Press the elōs activation button on
longer than 10mm) for epilating, as the rotating discs may not
the applicator to turn it on and select your elōs energy level.
work properly otherwise.
How to activate the epilator cartridge
How to treat
Turn on the mē smooth. Press the epilator/shaver button to
Gently place the applicator on the area you want to treat so
select your epilation speed. The indicator light will turn white
that the two RF contact bars are in complete contact with
(4). Press once for low speed and press twice for high speed.
the skin. The applicator is ready to emit the pulse only when
Epilating your body
the elōs activation button light is a steady, blue and not
Use your free hand to stretch the skin of the area you are
blinking. Press the elōs activation button on the applicator to
treating so that the hairs stand upright. Gently apply the
emit a single pulse to the area (4). After the pulse is emitted
epilator to the treatment area and move it slowly against the
the activation button will blink until the system is ready to
direction of hair growth to epilate the hairs. Your skin may be
emit the next single pulse.
Reposition the applicator on the next area to be treated
slightly red afterwards. This is normal and should subside quickly.
and press the elōs activation button again to emit another
pulse. Note that the elōs activation button on the applicator
Do not use the epilator attachment on your face.
must be pressed every time in order to deliver a pulse of
Do not press down too strongly on your skin with the epilator. You should gently
light. Repeat these previous steps until you have covered
pass it over the skin.
the entire facial area or other small area. Wait at least 10
Please ensure skin is pul ed tight when using the epilator.
seconds before you treat the same spot (5).
A joint venture between Unilever Ventures and Syneron Medical.
Copyright Iluminage Beauty 2015. All rights reserved. mē and elōs are trademarks
of Iluminage Beauty. Publication HU-PB00951UK
Source: http://mehairremoval.co.uk/skin/frontend/tanda/mepoweruk/images/HU-PB00951UK%20-%20User%20Guide,%20UK%20me1.8%20Preview.pdf
Vol. 3 - No 1 - June 2011 CRCHUM — Research Centre - University of Montreal Hospital Centre CRCHUM: at the forefront of clinical research "Being able to ask questions and improve treatments lies at the heart of the mission of a tertiary and quaternary care hospital like the CHUM," notes Jacques Turgeon, Director of the CHUM's research centre (CRCHUM). In other words, research is an essential ingredient of health care.
E ditorial S o c i é t é S ommaire RÉCOMPENSER POUR EXISTER Par Armand Bensussan, Président de la SFI Communiquer, décloisonner etrécompenser pour exister 1/ Implication des mécanismes de Bonnenouvelle:laSociétéFrançaise des querelles de chapelle, nous avons d'Immunologie se dote de moyens