Microsoft word - nta_mis_16.doc

IV Year Issue
Ashwin, 2064 (October, 2007)
Nepal Telecommunications Authority
Management Information System
(Baisakh 2064 - Asadh 2064)
(14 April 2007 - 16 July 2007)
Ashwin 2064 (October 2007)
P.O. Box No. 9754
Bluestar Office Complex
Tripureshwore, Kathmandu, Nepal
Tel.: +977-1-43101030-38
Fax: +977-1-4101034
E-mail: [email protected]
URL: www.nta.gov.np
Table of Contents
Table of Contents
1. Introduction
Telecom Statistics at a glance
Comparison between adjacent quarters
Basic Core ICT Indicators
Performance of Service Providers
Performance of Fixed service
Performance of Cellular Mobile service
Performance of Rural Telecom service
Performance of Internet service
Performance of GMPCS service
Telecom Network of the Country
NTA activities during the past three months
Rural Telecom Development Fund deposited by Different
operators for the fiscal year 062/063
Relevant Acts and Regulations
Members of NTA
Total no. of Licenses issued in the different types of
Telecommunication Services
Glimpse of Licensing Activities
13. Useful
Information
List of operators who did not submit data
Telephone Nos. of NTA
Committee
Details of performance of Internet Service Providers
Details of performance of Internet Service Providers
Details of performance of Internet Service Providers
Details of performance of GMPCS service Providers
Details of performance of Cellular Mobile service Providers
Details of performance of Fixed service Providers
Details of performance of Rural Telecom service Providers
Details of performance of VSAT NSP
Details of Licensees of different services
Its one year that we have refurbished the outlook of MIS and consequent changes after that. We have received compliments from you and that has always encouraged us doing much better every time we issue the new volume of MIS. However we have felt that the name MIS is not suitably matching the content it carries. It carries itself with the NTA activities, Quality of service of operators, their performance in the quarter etc. So it is felt that the current issue of MIS should be separated into two parts viz. the current name "MIS" which focuses solely on the Management Information System of NTA so the activity of NTA is highlighted and the other is "Performance Indicator Report", that deals primarily with the Quality of Service Parameters of different services, Performance of the operators, the Telecom market of the country etc. so that the customers can look into it before they avail any kind of Telecom Services. We are hoping this will happen in the next issue at the soonest. Furthermore, we always aspire to get the feedback from you for its improvement. This MIS report is published every three months and is available in the website http://www.nta.gov.np/mis_report.html. It is to be noted that all the analysis presented in this report is based on the data provided by the operators themselves and no survey being carried out by NTA. Please feel free to send any comments, suggestions, modifications, improvements, additions etc. addressed to MIS committee, NTA. Tel: +977-1-4101030-38 Fax: +977-1-4101034 Email: [email protected] P.O. Box No. 9754 Bluestar Office Complex, Tripureshwor, Kathmandu, Nepal. 1. Introduction:
Using liberalization policy and involving the private sector in a competitive environment for the development and expansion of telecommunication sector in
Nepal, then His Majesty's Government of Nepal's decision dated December 25,
1995 has initiated the involvement of the private sector in the development of the
telecommunication services. Nepal Telecommunications Authority as an
autonomous regulatory body has been established on March 4, 1998 as stipulated
within the framework of the Telecommunication Act 1997 A.D. and
Telecommunication Regulation 1997 A.D. to make this work more systematic and
regular.
As per the section 13 of the Telecommunications Act 2053 B.S. (1997 A.D.) the
functions and duties of the Authority are as follows:
(a) To provide suggestions to Government of Nepal on the policy, plan and
program to be adopted by Government of Nepal for the development of the
Telecommunications Service.
(b) To make the Telecommunications Service reliable and easily available to the
public.
(c) To make necessary arrangement to avail basic Telecommunications Service
and facilities in all rural and urban areas throughout Nepal.
(d) To involve the national and foreign private sector investors in the operation of
the Telecommunications Service.
(e) To make arrangement for the coordination and healthy competition among the
persons providing Telecommunications Service and facilities, so as to provide
such service and facilities to all public in general.
(f) To prescribe, fix and approve the standard and quality standard of the plant and
equipment relating to the Telecommunications and the Telecommunications
Service.
(g) To regularize and systematize Telecommunications Service
(h) To grant License to operate the Telecommunications service.
(i) To approve and regularize the fees to be collected by a person having obtained
License for providing the Telecommunications Service.
(j) To perform the functions relating to the frequency in accordance with the
policy determined by the Radio Frequency Policy Determination Committee.
(k) To carry out or cause to carry out the research about the development and use
of new technology in the field of Telecommunications.
(l) To cause to develop the skilled manpower for the Telecommunications Sector.
(m) To develop and extend or cause to develop and extended the
Telecommunications Service in such a way that it protects the rights and interests
of the consumers.
(n) To develop or cause to develops Nepal as an International Transit for
Telecommunications.
(o) To carry out necessary and appropriate functions for the development and
promotion of the Telecommunications Service.
2. Telecom Statistics at a glance (as of 16 July, 2007): (Details in Annex)
Subscriber base:
Service Subscribers
Fixed line telephone (PSTN+VSAT+MARTS+VHF) 5,13,352
Mobile Telephone (NDCL + SNPL) 8,68,046 + 7,02,975 = 15,71,021
Post-paid mobile (NDCL + SNPL) 1,17,050 + 4,927 = 1,21,977
Pre-paid mobile (NDCL + SNPL) 7,50,996 + 6,98,048 = 14,49,044
Wireless in Local Loop (NDCL + UTL) 1,61,155 + 89,856 = 2,51,011
(including Limited Mobility + FWT)
GMPCS (Constellation + AVCO + I4 Tech.) 877 + 261 + 24 = 1162
Internet (with E-mail) Limited Mobility (UTL + NDCL) 34,725 + 1,18,094= 1,52,819
NDCL: Nepal Doorsanchar Company Limited; SNPL: Spice Nepal Private Limited, UTL: United Telecom Limited
2.2.
Average Revenue Per User (ARPU):
ARPU/Month
(Wireline + WLL + Limited Mobility)
Cellular Service (Prepaid + Postpaid)
Rural Telecom Service 1824.01 (STM only) per PCO
Service Penetration (1 in 100 population):
Penetration Rate (in %) *
Internet (subscribers only) * Population is expected to be 2,64,27,399 (source: Central Bureau of Statistics,
www.cbs.gov.np) 3. Comparison between adjacent quarters

% change over % change over
Poush ‘63
Chaitra ‘63
Asadh ‘64
Poush ‘63
Chaitra ‘63
(Jan '07)
(April '07)
(July '07)
(6 months)
(3 months)
1) Subscriber's Base
i) Fixed Line (including
6,35,308
7,06,918 7,64,363 20.31%
WiLL, Limited Mobility)
ii) Mobile (GSM)
10,41,819 13,61,390 15,71,021 50.79%
iii) Internet
25.48% 22.64%
2) Average Revenue Per User
i) Fixed Line
ii) Mobile (GSM)
370.143 396.55
iii) Internet
3) Teledensity
i) Fixed Line
2.46 2.73
ii) Mobile (GSM)
4.03 5.26
iii) Internet
0.19 0.20
Total (Fixed + Mobile)
6.49 7.99
QE - Quarter Ending
4. Basic Core ICT Indicators
Definition
Indicators
Fixed telephone lines refer to telephone lines connecting a customer's terminal
equipment (e.g. telephone set, facsimile machine) to the public switched telephone network (PSTN) and which have a dedicated port on a telephone exchange. Fixed telephone lines per 100 inhabitants is obtained by dividing the
number of fixed telephone lines by the population and multiplying by 100. Mobile cellular subscribers refer to users of portable telephones subscribing to
an automatic public mobile telephone service using cellular technology, which provides access to the PSTN. Users of both post-paid subscriptions and pre-paid accounts are included. Mobile cellular subscribers per100 inhabitants is
obtained by dividing the number of mobile cellular subscribers by the population and multiplying by 100.
Computers measures the number of computers installed in a country. The statistic
includes PCs, laptops, notebooks etc, but excludes terminals connected to Computers per mainframe and mini-computers that are primarily intended for shared use, and devices such as smart-phones and personal digital assistants (PDAs) that have only some, but not all, of the components of a PC (e.g. they may lack a full-sized keyboard, a large screen, an Internet connection, drives etc.). Computers per 100
t Available
inhabitants is obtained by dividing the estimated number computers in use by the
population and multiplying by 100. An Internet subscriber is someone who pays for access to the public internet (a
subscribers per TCP/IP connection). The statistic is measured irrespective of the type or speed of access, the type of device used to access the Internet, or the method of payment. Internet subscribers per 100 inhabitants is obtained by dividing the number of
Internet subscribers by the population and multiplying by 100.
A Broadband Internet subscriber is someone who pays for high-speed access to
the public Internet (a TCP/IP connection). High speed access is defined as being equal to or greater than 256 kbit/s, as the sum of the capacity in both directions. subscribers per The statistic is measured irrespective of the type of access, or the type of device used to access the Internet, or the method of payment. Broadband Internet
subscribers per 100 inhabitants is obtained by dividing the number of
Broadband Internet subscribers by the population and multiplying by 100.
International Internet bandwidth refers to the capacity which backbone
operators provision to carry Internet traffic measured in bits per second.
International Internet bandwidth per inhabitant is obtained by dividing the
Bandwidth per amount of bandwidth by the population. Percentage of population covered by mobile cellular telephony refers to the
percentage of a country's inhabitants that live within areas served by a mobile cellular signal, irrespective of whether or not they choose to use it. This should not be confused with the percentage of the land area covered by a mobile cellular mobile cellular signal or the percentage of the population that subscribe to mobile cellular service. Note that this measures the theoretical ability to use mobile cellular
services if one has a cellular telephone and a subscription.
The Internet access tariff includes the tariff components of monthly line rental,
line usage charge and Internet access charge, plus any tax that may be levied (as this is a service used by both residential and business consumers). The tariff Internet access chosen for a particular country would be the package for 20 hours per month that is taken as
tariff (20 hours is the cheapest, that is widely available (or, in the case of regional service per month), in providers, is available in the capital city) and is available to the general public without restriction (e.g. excluding in-company or limited time offers, and excluding offers that are bundled with some other service). The price comparison is expressed in a commonly used currency (such as US$), which could be converted either at the average exchange rate, or at purchasing power parity (PPP) rates. The indicator should be compared, as far as possible, for the same
date between countries. As a percentage of per capita income involves dividing
ed this tim
the Internet access tariff by the average monthly gross national income per capita
US$10.57, cin revis
of the country.
The Mobile cellular tariff includes the tariff components of monthly service
rental (if relevant), 50 minutes of local peak time calling and 50 minutes of local
off-peak calling, plus tax. Differences in the distance of calls, which may be applicable in some countries, are not taken into account, nor are international cellular tariffs calls or SMS messages. The possible one-time charge for connection is not taken into account, except where this is bundled into the costs of a pre-paid account. Countries should calculate the tariff either on a post-paid or a prepaid service, whichever one is more popularly used. If more than 50% of the mobile cellular US$, and as a subscribers use pre-paid, then the tariff should also be based on the pre-paid service, and vice versa. The price comparison is expressed in a commonly used currency (such as US$), which could be converted either at the average an US$7.17, 2.66%
exchange rate, or at purchasing power parity (PPP) rates. The indicator should be compared, as far as possible, for the same date between countries. As a
percentage of per capita income involves dividing the mobile cellular tariff by
the average monthly gross national income per capita of the country.
Percentage of A public Internet access centre (PIAC) is a site, location, or centre of instruction
at which Internet access is made available to the public, on a full-time or part- localities with time basis. This may include digital community centers, Internet cafés, libraries, education centers and other similar establishments, whenever they offer Internet access centers access to the general public. All such centers should have at least one public computer for Internet access. Localities refer to a country's villages, towns and
cities. The percentage of localities with public Internet access centers (PIACs) is computed by dividing the number of localities with at least one PIAC by the total Not avail
number of the country's localities and multiplying by 100. The indicator should be broken down by range of inhabitants.
5. Performance of Service Providers:

Performance of Fixed Service:
The fixed line penetration has reached 2.89%. The Average Revenue per User (ARPU) has slightly increased to 989.39. This time the market share of NDCL and UTL is steady at 88% and and 12% respectively. Growth of Subscriber Base of Fixed Telecom Service
NDCL is providing service in all the districts of Nepal through wire-line as well as wireless service. UTL has now extended its service outside Kathmandu valley to Parsa, Makwanpur and Rupandehi. Altogether 5,770 person are being employed in Fixed Telecommunication sector. Market share of Fixed Service providers as of 16 July 2007
Both operators have obtained license to operate limited mobility service in addition to their fixed service license. The subscriber base of NDCL is 48619 whereas that of UTL is 34725 in Limited Mobility Service. The detailed performance of fixed service providers is illustrated in Annex F. Performance of Cellular Mobile Service:
The subscriber base of incumbent NDCL has reached 8,68,046 whereas that of Spice Nepal is 7,02,975 hence a total of 15,71,021 subscribers. The number of Postpaid subscribers has gone down by 1644. NDCL distributed 2,629 new lines in the last quarter whereas SNPL distributed 2,12,260 lines in the same period. SNPL now holds 44.75% of the market share, 8.75% more than the previous quarter whereas that of NDCL continued to decrease in this quarter as well, going down to 55.25%. The mobile customer base is growing basically due to prepaid mobile scheme, which has crossed the 1.5 million mark at the end of this quarter. Apart from Kathmandu Valley, NDCL is providing mobile service in 43 districts and Spice Nepal Pvt. Ltd. too has extended its service in 25 districts. The mobile network of NDCL has now 395 (previous data) Base Transceiver Stations (BTSs) whereas SNPL has 315 BTS in 900 and 1800 MHz band. Hence the Number of subscriber to Base Transceiver Station (BTS) ratio of NDCL is 2198 in comparison to 2232 of SNPL. The mobile penetration is increasing steadily to reach 5.95 in this quarter. Total manpower involved in providing this service stands at 566. Comparison between subscriber base of GSM mobile service is shown below.

Subscriber of Cellular Service as of 16 July, 2007
Market share of SNPL and NDCL as of 16 July, 2007 is as shown below and detailed performance of operators is shown in Annex E. Market Share of Cellular Mobile Operators as of 16
July 2007
Performance of Rural Telecom Service:
Rural service was expanded in Nepal under the Fifth Phase Telecom Project, through Japanese (JICA) and IDA (World Bank) fund. Country's 75 district centres have automatic telecommunications service, including STD and ISD. This access is usually provided by NDCL or a privately operated public call office (PCO) or a phone shop. Sixty-eight district centers have communications services to some neighbouring VDCs by means of 2 Mbps microwave links, MARTS, single channel VHF/UHF or Very Small Aperture Terminal (VSAT) services. The following table summarizes the types of technology used to provide telecommunications services to the VDCs of Nepal as of 16 July, 2007 (32 Asadh, 2064). Technology used by NDCL to serve VDCs
Digital C-DOT (wire line) exchanges 25/4,644 (Exchange/Capacity) 158/2,014 (Marts Terminals/ Telephone Subscribers) 730 (Telephone Subscribers) Digital microwave (JICA project) 4/56 (Rural Station/Subscriber) (Terminals/Telephone lines) VDCs served with at least one PCO 256/70 (Capacity/Distribution) STM has now installed a total of 1793 PCOs in 599 VDCs of Nepal as of 16 July, 2007 through 809 VSAT terminals. NDCL and STM have achieved the following rural service penetration levels as of 16 July, 2007 (32 Asadh, 2064). Percentages identified in the table refer to the percentage of VDCs with at least one PCO in the specified region. VDCs Served with at
least one PCO
By STM* By
Eastern Development Region Central Development Region Western Development Region Mid-Western Development Region Far-Western Development Region * - some of the VDCs are overlapped Performance of Internet Service:
There are currently 32 ISPs in Nepalese market. The penetration has increased by 0.04% in this quarter which is still not very encouraging. Growth of Internet subscriber in the last quarter is 11,552 which is quite satisfactory, thanks to the growth achieved by NDCL. Total International Bandwidth used is in the ratio of 1:2.15 with 44.03 and 94.52 Mbps for uplink and downlink respectively; hence a total of 138.8 Mbps. Number of E1 links and telephone lines used for dialup internet is 122 and 483 respectively. The number of websites hosted has gone up to 1102. Only 199 subscribers have subscribed from ISPs as cybercafés. Market Share of ISPs as of 16 July, 2007
Health Net Nepal, Subisu Cablenet Pvt. Communications Pvt. Communications Pvt. Ltd., 963, 1.54% Ltd, 17776, 28.40% Ltd, 9710, 15.51% Everest Net Pvt. Ltd., Services Pvt. Ltd., Himal Technologies Broadlink Network & Pvt. Ltd., 636, 1.02% Commn. Pvt. Ltd., 4, Infocom Pvt. Ltd., Digital Link Pvt. Ltd., Information Tech. Pvt. Commn. Sys. Pvt. Ltd., 1635, 2.61% Communications Pvt. Communications Pvt. Ltd., 1063, 1.70% Himalayan Online Service Pvt. Ltd., Nepal DoorSanchar Company Limited, Pvt. Ltd., 13, 0.02% Netplus Technology Online Pvt. Ltd., 378, Pvt. Ltd., 135, 0.22% Market Share of ISPs providing service trough dialup
Health Net Nepal, 150, 0.33% Mercantile Communications Pvt. Ltd, 9500, 21.07% Worldlink Communications Pvt. Ltd, 14102, 31.27% Computer Click Online Pvt. Ltd., Everest Net Pvt. Ltd., 2342, Global Internet Services Pvt. Japan Nepal Information Tech. Himalayan Online Service Pvt. Pvt. Ltd., 450, 1.00% Ltd., 1760, 3.90% Infocom Pvt. Ltd., 2924, 6.48% Himal Technologies Pvt. Ltd., Via Net Communications Pvt. Nepal DoorSanchar Company Limited, 11825, 26.22% Average Revenue per User (ARPU) has come down to Rs. 3317.07, decreasing by minimal amount of Rs. 279.12 from the last quarter. A total of 775 personnel are engaged in this sector. Market Share of ISPs providing service through cable as of 16 July, 2007
Radius Communications Pvt. Health Net Nepal, 50, 1.00% Netplus Technology Pvt. Mercantile Communications Pvt. Ltd, 65, 1.30% Subisu Cablenet Pvt. Ltd., Himal Technologies Pvt. Digital Link Pvt. Ltd., 15, Via Net Communications Pvt. Ltd., 12, 0.24% Nepal DoorSanchar Company Limited, 57, Infocom Pvt. Ltd., 9 , 0.18% Global Internet Services Pvt. Ltd., 10, 0.20% Worldlink Communications Pvt. Ltd, 3485, 69.91% Everest Net Pvt. Ltd., 137, Details are elaborated in Annex A, B and C. Performance of GMPCS Service:
The total subscriber base of GMPCS service has now reached 1049. Average Revenue per user for this service stands at Rs. 2174.374. Subscriber Base of GMPCS operator as of 16 July, 2007
The comparative chart is shown below. The detailed performance of GMPCS operators is illustrated in Annex D. Market Share of GMPCS Operator as of 16 July, 2007

6. Telecom Network of the Country:
6.1. The Nepal Telecom (NDCL), Nepal's incumbent telecommunications
operator, has made significant progress in the growth and development of the national public switched telecommunications network (PSTN) in the last decade, particularly during Nepal's Fifth Phase Telecom Project (1992-97). 6.2. With the introduction of new Telecom Operators, the same tempo of
growth continues in the ongoing Seventh Phase, with the number of distributed lines increasing from approximately 65,000 in 1992 to over 7,64,363 (PSTN + WLL), Post-paid Mobile Subscribers 1,21,977 and Pre-paid Mobile Subscribers 14,49,044 till 16 July, 2007 (32 Asadh , 2064). The fully digital network offers full national and international direct dialling services. 6.3. The national trunk network is equipped with 9202 Mbps, out of which
8434 Mbps link is being used to link Kathmandu with the rest of the country whereas 768 Mbps link is used within Kathmandu Valley. (based on NDCL MIS) 6.4. Nepal Doorsanchar Company Limited, the only wireline operator in Nepal
has 231 Telephone exchanges in operation at 221 different locations in 72 districts of Nepal. (based on NDCL MIS) 6.5. There are a total of 3423 International telephone circuits in operation
including Microwave circuits. (based on NDCL MIS) 6.6. Total capacity of E1 links installed is 4,601 out of which 3,994 are
equipped, 2,273 are currently used and 1,721 is spare. (based on NDCL MIS)
7. NTA activities during the past three months:
7.1. Limited Mobility Service License has been issued to United Telecom
Limited for Kaski and Rupandehi district. 7.2. VSAT user license has been issued to SNV Nepal, Kumari Bank Ltd. and
Namche Networks Pvt. Ltd. 7.3. Internet Serviced Provider license has been issued to Mitra Network Pvt.
8. Rural Telecom Development Fund deposited by different operators
for the fiscal year 2062/63
Name of Operator
ServiceType
RTDF Fee (in Rs.)
United Telecom Limited Fixed/Limited Mobility 61,65,370/- Spice Nepal Pvt. Ltd. (Mobile) Worldlink Communications Pvt. Ltd. Mercantile Communications Pvt. Ltd. Subisu Cablenet Pvt. Ltd. (Local Data Network) Websurfer Nepal Communications Pvt. Ltd. (ISP) Vianet Communications Pvt. Ltd. Infocom Pvt. Ltd. Constellation Pvt. Ltd. Namche Networks Pvt. Ltd. AVCO International Pvt. Ltd. Netplus Technology Pvt. Ltd. Global Internet Services Pvt. Ltd. Himal Technologies Pvt. Ltd. Sailung Dot Com Pvt. Ltd. Total 1,58,64,759/33
Note: The remaining operators have not yet deposited the due.
9. Relevant Acts and Regulations:
Telecommunications Act, 1997 A.D. (2053 B.S.) Radio Act, 1958 A.D. (2014 B.S.) Telecommunications Regulations, 1998 A.D. (2054 B.S.) Radio License Regulation, 1992 A.D. (2049 B.S.) Telecommunications Policy, 2004 A.D. (2060 B.S.) Cyber Law, 2004 A.D. (2061 B.S.) 10. Members of NTA:

Name Designation
Prof. Dr. Dinesh Kumar Sharma Mr. Mahesh Prasad Adhikari Mr. Balaram Pradhananga Mr. Bheshraj Kanel Mr. Tulsi Bhatta 11. Total no. of Licenses issued in different types of Telecommunications
Services : (till 16 July, 2007)
Services
Cellular Mobile Telephone Internet (with e-mail) VSAT Network Providers VSAT Service Users Video Conferencing Rural Telecom Service Local Data Network Limited Mobility Service 12. Glimpse of Licensing Activities:

Fiscal Year
Services
Cancelled
Telephone -
Network 2 4 1 3 -
Service 1 15 8 11 15 20 6 41 7 124 14 110
17 30 16 17 20 28 13 50 17 208 43 165
Yearwise Issuance of License
Fiscal year in B.S.

13. Useful Information:
License Fee and Renewal Fee for different Value Added Services for a period of 5 years
Services License
Renewal Fee
Internet (with e-mail) 200,000.00 180,000.00 200,000.00 180,000.00 200,000.00 180,000.00 200,000.00 180,000.00 a) VSAT Network Providers b) VSAT Service Users Local Data Network (Business Use) Radio Paging Services
b) Eastern and Central Development Region (without Kathmandu Valley) 5,00,000.00 4,50,000.00 d) Western Development Region e) Mid-western Development Region and Far-western Development Region f) Selected VDCs Only Trunk Mobile Radio
500,000.00 450,000.00 b) Pokhara, Biratnagar, Birgunj, Bhairahawa, Bharatpur or Nepalgunj 250,000.00 225,000.00 c) Rest of the Places 150,000.00 135,000.00 Limited Mobility Service based on wireless telecommunication to be operated in specified area a) For Area under Kathmandu, Lalitpur, and Bhaktapur area code b) For each district (inside own area code) of Morang, Sunsari, Dhanusha, 3,00,000 2,70,000 Chitwan, Parsa, Rupandehi, Banke, Kaski, and Kailali c) Other district (inside own area code) except those in a) and b) 14. List of operators who did not submit data

Name of Operator
License Category
Worldlink Communications Pvt. Ltd. Communications and Communicate Pvt. Ltd. Worldlink Communications Pvt. Ltd. Global Internet Services Pvt. Ltd. Sailung Dot Com Pvt. Ltd. Cyber Space Pvt. Ltd. Spacetime Internet Pvt. Ltd. Service Not started Pokhara I-net Pvt. Ltd. Japan Nepal Information Technology Pvt. Ltd. Personal Broadband Nepal Pvt. Ltd. Service Not started IP Communications Pvt. Ltd. Service Not started Global Plus Networks Pvt. Ltd. Buddha Net Pvt. Ltd. Stupanet Pvt. Ltd. Spice Nepal Pvt. Ltd. Service Not started Broadlink Network and Communications Pvt. Ltd.
Computer Clickonline Pvt. Ltd. ISP: Internet Service Provider; VSAT NSP: VSAT Network Service Provider
NB: Operators who submitted data once before, their data has been retained in this issue as well for analysis

15. Telephone Nos. of NTA:

Phone No.
Extension No.
4. Administration License and Rural Telecom 2046004 10. Registration/Operator +977 -1- 410103030-38
16. MIS Committee:
16.1. Mr. Arjun Ghimire
16.2. Mr. Udaya Raj Regmi
16.3. Ms. Pratima Ghimire
Annex A - Details of performance of Internet Service Providers
Number of
Number of
(Point of
Subscriber
(Wireless)
er (CAT 5)
(Coaxial)
er (Fiber)
Mercantile Communications Pvt. Ltd
Worldlink Communications Pvt. Ltd
Everest Net Pvt. Ltd.
Global Internet Services Pvt. Ltd.
Himalayan Online Service Pvt. Ltd.
Infocom Pvt. Ltd.
Nepal DoorSanchar Company Limited
21907 11825 (CDMA/GPRS) 57 Via Net Communications Pvt. Ltd.
Websurfer Nepal Commn. Sys. Pvt. Ltd.
Digital Link Pvt. Ltd.
Himal Technologies Pvt. Ltd.
Subisu Cablenet Pvt. Ltd.
Japan Nepal Information Tech. Pvt. Ltd.
Computer Click Online Pvt. Ltd.
Netplus Technology Pvt. Ltd.
Health Net Nepal
Namche Networks Pvt. Ltd.
Broadlink Network & Commn. Pvt. Ltd.
Radius Communications Pvt. Ltd.
Annex B - Details of performance of Internet Service Providers
Minutes of
Links Number of
Telephone
subscriber
Activation
lines (for
per month
Time (for
Connection
websites
(for dialup
(Directly or
Indirectly)
Mercantile Communications Pvt. Ltd
Worldlink Communications Pvt. Ltd
Everest Net Pvt. Ltd.
Global Internet Services Pvt. Ltd.
Himalayan Online Service Pvt. Ltd.
- 1815 - Instantly Infocom Pvt. Ltd.
Nepal DoorSanchar Company Limited
Via Net Communications Pvt. Ltd.
Websurfer Nepal Commn. Sys. Pvt. Ltd.
Digital Link Pvt. Ltd.
Himal Technologies Pvt. Ltd.
Subisu Cablenet Pvt. Ltd.
N/A N/A <1hr Directly Japan Nepal Information Tech. Pvt. Ltd.
Computer Click Online Pvt. Ltd.
3 30 1 270 800 10mins Netplus Technology Pvt. Ltd.
Health Net Nepal
1 7 50 500 900 24hrs - 4hrs Namche Networks Pvt. Ltd.
Broadlink Network & Commn. Pvt. Ltd.
Radius Communications Pvt. Ltd.
2500 - 2hrs - 1hr Annex C - Details of performance of Internet Service Providers
working Tec
billing/
Investment
(FY063/064)
Mercantile Communications Pvt. Ltd
Worldlink Communications Pvt. Ltd
Everest Net Pvt. Ltd.
Global Internet Services Pvt. Ltd.
Himalayan Online Service Pvt. Ltd.
Infocom Pvt. Ltd.
Nepal DoorSanchar Company Limited
Via Net Communications Pvt. Ltd.
Websurfer Nepal Commn. Sys. Pvt. Ltd.
Digital Link Pvt. Ltd.
Himal Technologies Pvt. Ltd.
Subisu Cablenet Pvt. Ltd.
Japan Nepal Information Tech. Pvt. Ltd.
Computer Click Online Pvt. Ltd.
Netplus Technology Pvt. Ltd.
Health Net Nepal
Namche Networks Pvt. Ltd.
Broadlink Network & Commn. Pvt. Ltd.
Radius Communications Pvt. Ltd.
Annex D - Details of performance of GMPCS Service Providers
Constellation I4Technologies
Average Revenue Per User (ARPU) in Rs. Traffic (Minutes of Use)/line/month 143.64 MB (Data) + 4.51 Min (Voice) 0.703 minutes of use/line/month Quality of Service GMPCS/GMPCS call completion ratio GMPCS/Other Network call completion ratio Customer reported service complaints/subscriber/month 4.5 Faults/100subscribers/month Bills issued/Month 15 (for postpaid subscriber per month) Clearance on billing complaints/Month % customer reported service complaints/100 DEL/month Faults per 1000 DELs/Month Total Revenue (FY063/064) Total Annual Investment in Fixed Telecom (FY063/064) Number of Currently Working Staffs 8.1. Administrative Name of the Organisation: Constellation Pvt. Ltd I4 Technologies Pvt. Ltd. AVCO International Pvt. Ltd. Name of the Contact Person: Er. Om Prajapati 5548836/5549252/9851039689 00977-9841257666 [email protected] Annex E - Details of performance of Cellular Mobile Service Providers
Name of the Cellular Operator NDCL SNPL
Number of Subscribers (Postpaid) Number of Subscribers (Prepaid) Service areas in terms of district (No. of district): Average Revenue per user (ARPU in Rs.) Traffic Mou (Minutes of Use/Subscriber/Month) Traffic (in Minutes) Domestic Long Distance (To PSTN or WiLL) International Long Distance Quality of Service Cellular to Cellular Call Completion Ratio PSTN to Cellular Call Completion Ratio Cellular to PSTN Call Completion Ratio % of Telephone Faults cleared by next working day End to End delivery time for Short Message Service: Completion Rate for SMS: Total Capacity of Mobile Exchange Number of Local Telephone Calls (within network) (FY063/064) Local Telephone call in minutes (within network) (FY063/064) Total Annual Investment in Mobile Telephony (FY063/064) No. of bills issued per month (postpaid) No. of complaints on billing per month (postpaid) % of clearance on billing complaints per month (postpaid) No. of complaints on billing per month (prepaid) % of clearance on billing complaints per month(prepaid) Total Revenue of the Fiscal Year 063/064 (06/07) Local (Within own Mobile Network) National Long Distance (another mobile network + PSTN) International Long Distance Number of Base Transceiver Station (BTS): Number of currently working staffs Name of the Organisation: Nepal Telecom Spice Nepal Pvt. Ltd Name of the Contact Person: www.ntc.net.np www.spicenepal.com Web Content in Nepali Language available or not Annex F - Details of Performance of Fixed Telephone Service Providers
Number of subscribers (Districtwise) (Attach extra sheet) Service areas in terms of district (No. of district) Average Revenue per user (ARPU in Rs.) Traffic MoU (Minutes of Use/Subscriber/Month) Total Traffic (in Minutes) 5.3. International Call Completion Ratio (%) 6.1.3. International PSTN to Cellular Call Completion Ratio Cellular to PSTN Call Completion Ratio % call to operator answered in less than 30 seconds % call attempts not receiving connection Call Drop Rate (%) % customer reported service complaints/100 DEL/month Faults per 1000 DELs/Month % of Telephone Faults cleared by next working day Total Capacity of Local Public Switching exchanges Total National Circuits Available Total International Circuits Available Number of Local Telephone Calls (FY063/064) Local Telephone call in minutes (FY063/064) No. of National Long Distance Telephone calls (including to Mobile) FY063/064) National Long Distance Telephone in minutes (including to Mobile) (FY063/064) Total International Incoming Telephone Calls (FY063/064) Total International Incoming Telephone minutes (FY063/064) Total International Outgoing Telephone Calls (FY063/064) Total International Outgoing Telephone Minutes (FY063/064) 3217904060 218872390.00 1668444712 95628417.00 17.3. International 1401212990 60529266.00 Total Annual Investment in Fixed Telecom (FY063/064) Complaints on billing/Month Clearance on billing complaints/Month Number of Subscribers(Limited Mobility) Service areas in terms of district (LM) (No. of district) Number of Currently Working Staffs 22.1. Administrative Annex G - Details of Performance of Rural Telecom Service Providers
Number of Terminals (Total): Number of Terminals (Districtwise) Number of Telephone Lines (Total): Number of VDCs Covered (Attach extra sheet for VDC list) Number of Telephone Lines (Districtwise): Average Revenue Per User (ARPU): (Rs.) Traffic MoU (Minutes of Use/Subscriber/month): Quality of Service: Call Completion Ratio: Local (STM's Network) Local (Other Licensee's Network) Domestic (STM's Network) Domestic (Other Licensee's Network) Call Setup Time: Maximum all-inclusive transmission delay for a single hop 270 ms to 290 ms in one satellite call (in each direction): Percentage customer reported service complaints (per 100 RTS Lines) per month: Faults per 100 RTS lines per month: Fault Clearance Rate (in days) % of Telephone Faults cleared by next working day Total Capacity of Local Public Switching exchanges Telephone circuits available Number of Local Telephone Calls (FY063/064) Local Telephone call in minutes (FY063/064) No. of National Long Distance Telephone calls (including to Mobile) (FY063/064) National Long Distance Telephone in minutes (including to Mobile) (FY063/064) Total Revenue (FY063/064) National Long Distance International Long Distance Total Annual Investment (FY063/064) No. of bills issued per month: No. of complaints on billing per month: No of clearance on billing complaints per month: Total Traffic (in minutes) Domestic Long Distance International Long Distance Number of Currently Working Staffs Annex H - Details of Performance of VSAT Network Service Providers
Name of the Licensee
Websurfer InfoCom
Mercantile
Singapore Telecom Ltd., Global Access (HK) Ltd., Digital Network Name of VSAT Bandwidth Provider BtN Access HK Ltd Loral Skynet Network svcs. Number of VSAT Users (Total) Average Revenue Per User (ARPU) Service Activation Time (for dialup only) International Bandwidth used by VSAT Users Provision of Redundancy or not Total working Manpower 8.2. Administrative Number of bills issued per month Number of complaints on billing per month Number of cleared billing complaints per month Annex J - Details of Licensees of different services
Name Address
E-mail URL
(+977-1-)
(+977-1-)
Basic Telecom Operators
1. Nepal
Doorsanchar
Bhadrakali
4210202 4221202 [email protected]
Company Limited
Kathmandu
United Telecom Limited
2001880 2499999 utlnepal@wlin
Complex,
k.com.np
epal.com
Putalisadak,
Kathmandu
Cellular Mobile Operator
1.
Nepal Doorsanchar
Pulchowk,
5536791 5515291 [email protected]
Company Limited,
Lalitpur
Spice Nepal Pvt. Ltd.
Mero Mobile
Building
nepal.com
Ekantakuna,
Lalitpur
Rural Telecom Operators
1.
STM Telecom Sanchar
Pvt. Ltd.
Baluwatar,
Kathmandu
Limited Mobility Service based on wireless telecommunication to be operated in
specified area
1.
United Telecom Limited
2001880 2499999 utlnepal@wlin
Complex,
k.com.np
epal.com
Putalisadak,
Kathmandu
Doorsanchar
Bhadrakali
4210202 4221202 [email protected]
Company Limited
Kathmandu
Internet Service Providers
1. Mercantile
Durbar Marg,
4220773 4256761 [email protected]
Communications Pvt. Ltd
Kathmandu
2. Worldlink
Jawalakhel,
5523050 5529403 [email protected]
Communications Pvt. Ltd
Lalitpur
k.com.np
Everest Net Pvt. Ltd.
Ekantakuna,
Jawalakhel,
Lalitpur
4. Global
Internet
Services
Ward No-3,
5543647 4225407 [email protected]
Pvt. Ltd.
Bihar Area,
Lalitpur
Himalayan Online Service
Durbar Marg,
4244952 4224524 [email protected]
Pvt. Ltd.
Kathmandu
6. Infocom
Hattisar, 4436458
Kathmandu
DoorSanchar
Pulchowk,
5544132 5545878 bimlesh.jha@n
Company Limited
Lalitpur
tc.net.np
8. Vianet
Pulchowk,
5546410 5537318 sudhir@vianet.
Pvt. Ltd.
Lalitpur
et.com.np
I MAX Pvt. Ltd.
Galli, New
Road,
Kathmandu
Sailung Dot Com Pvt. Ltd.
Bhanuchowk,
526528 526528 amrit@sailung.
Fewa Net Pvt. Ltd.
Mahendra
net.com.np
Pokhara,
Cyber Space Pvt. Ltd.
, Birgunj
Web Surfer Nepal
4440304 4492703 info@websurfe
Communications Pvt. Ltd.
Bagwatimarg
r.com.np
Naxal, Kathmandu
kathmandu
Digital Link Pvt. Ltd.
Lainchaur,
Kathmandu
Himal Technologies Pvt.
mingmar@him
altech.com
Kathmandu
Subisu Cablenet Pvt. Ltd.
Baluwatar,
Kathmandu
su.net.np/
Spacetime Internet Pvt.
Minbhawan,
Kathmandu
Pokhara I-net Pvt. Ltd.
Gairapatan,
Pokhara, PO
19. Japan
Information
Technology Pvt. Ltd.
Kathmandu,
Computer Click Online
Pvt. Ltd.
Kathmandu
21. Personal
Broadband
Nepal Pvt. Ltd.
IP Communications Pvt.
4247535 6613666 [email protected]
Kathmandu
Netplus Technology Pvt.
Lalitpur
Health Net Nepal
Maharajgunj
Kathmandu
Global Plus Networks Pvt.
Durbarmarg,
Kathmandu
alplus.co
m.np/

Buddha Net Pvt. Ltd.
Stupa Net Pvt. Ltd.
Namche Networks Pvt.
Manbhawan,
Lalitpur
Spice Nepal Pvt. Ltd.
Mero Mobile
Building
nepal.com
Ekantakuna,
Jawalakhel-4,
Lalitpur
30. Broadlink
and Baneshwore,
Communication Pvt. Ltd.
Kathmandu
31. Radius
Communications Putalisadak,
4241158 4241039 [email protected]
Pvt. Ltd.
Kathmandu
usnp.com
Swift Link Pvt. Ltd.
Kathmandu
Nepal Net Sanchar Pvt.
Biratnagar,
VSAT Network Service Provider
1. Mercantile
Durbar Marg,
4240920 4225407 [email protected]
Communications Pvt. Ltd.
Kathmandu
2. Worldlink
Jawalakhel,
5523050 5529403 [email protected]
Communications Pvt. Ltd. Lalitpur
k.com.np
3. Communications
and Siddhi
4269348 4243726 [email protected]
Communicate Nepal Pvt.
Kathmandu
4. Infocom
Hattisar,
Kathmandu
Web solution & Network
Chabahil,
Kathmandu
Kumaripati,
Lalitpur
GMPCS Service Provider
1.
Constellation Pvt. Ltd.
Pulchowk,
5548836 5588879 admin@constel
Lalitpur
Nagpokhari,
4229886 4229882 [email protected]
Kathmandu
I4 Technologies Pvt. Ltd.
Kamaladi,
Kathmandu
nepal.com
Video Conferencing Service
1.
World Bank, Country
Yak and Yeti
Office Nepal
Building,
Durbar Marg
Local Data Network Service
1. Shivahari
Pokharel
4229252 4228314
(Representative SITA)
Building

Source: http://www.nta.gov.np/en/2012-06-01-11-33-01/mis-archives/mis-reports/nta-mis-16/download